Aloha Airlines Selects Abanco Mobile Data Technology for In-Flight Sales
Posted on: Thursday, 19 July 2007, 15:11 CDT
Aloha Airlines, recognized as one of the nation's top airlines for on-time performance and fewest customer complaints by the DOT's Air Travel Consumer Report, has selected Abanco, LLC's Mobile Data Technology for in-flight sales and inventory control. Abanco's MDT solution will enable Aloha to increase in-flight efficiencies and customer experience on its transpacific flights by moving to a "cashless" environment through the use of credit cards while in-flight. Additionally, MDT will provide Aloha robust tools and reports to maintain Aloha's in-flight profit center inventory from ground to air.
"We're honored that Aloha Airlines has chosen Abanco to help meet this critical need," said Tracy Metzger, Abanco's President. "Working to support Aloha's objectives to be recognized as among the best and most customer friendly airlines in the world supports our the mission for our product development. We look forward to working with Aloha on this important project."
Abanco will be supplying Aloha MDT's patent-pending handheld units with a flight attendant friendly user interface to manage all in-flight sales. The units have robust fraud controls that enforce a tight supply chain from ground to air to ground. Abanco MDT is a pioneer of airline handheld inflight sales management and inventory control, having helped lead the standards development of the technology beginning in 2002 and has been operating daily on US carriers since early 2003.
Aloha is "cashless" on its flights between the U.S. Mainland and the Islands. The airline will expand the cashless concept to its interisland routes later this year.
About Abanco, LLC
Abanco, LLC, headquartered in Rosemont, Ill., delivers highly customized, vertical specific solutions to meet the needs of industries such as healthcare, airline, golf and others. These innovative solutions leverage Abanco's core data transaction processing infrastructure resulting in unique applications such as an airline carrier's "Food for Sale" in flight retail environment. Abanco, LLC is privately held. Company and product information are available at www.abanco.com.
About Aloha Airlines
Founded in 1946, privately held Honolulu-based Aloha Airlines is a leading provider of aviation services in the State of Hawaii. With 3,500 team members, Aloha serves Honolulu, Lihue, Kahului, Kona and Hilo with convenient flights throughout the day aboard comfortable, full-size Boeing jets. Aloha also offers transpacific service between the Islands and Oakland, Sacramento, Orange County, San Diego, California; and Las Vegas and Reno, Nevada. Company and flight information are available at http://www.alohaairlines.com.
Source: Business Wire
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