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Hawaiian Airlines Selects Tata Consultancy Services for Comprehensive IT, Business Process Outsourcing and Infrastructure Services Initiative

Posted on: Monday, 27 August 2007, 09:13 CDT

MUMBAI, India and HONOLULU, Aug. 27 /PRNewswire/ -- Tata Consultancy Services (TCS), , a leading global IT services, business solutions and outsourcing firm, today announced that it has signed a multi-year contract with Hawaiian Airlines to provide comprehensive IT, business process outsourcing and infrastructure services. Founded in 1929, Hawaiian Airlines is one of the top ranked airlines in the United States and serves 17 domestic and international destinations in the Pacific region.

Through TCS' Global Network Delivery Model(R), TCS will deliver end-to-end application maintenance and support services to Hawaiian Airlines' core revenue accounting application, an automated passenger revenue accounting system. The system aids Hawaiian Airlines through systematized transactions that provide information on sales, refunds, exchanges and other miscellaneous data for key accounting processes. The system also facilitates recordings of air traffic liability amounts.

As a full service provider, TCS' comprehensive Global Network Delivery Model will enable Hawaiian Airlines to transition with near zero risk, achieve operational efficiencies and realize sustainable cost advantages.

"After a rigorous selection process, TCS was chosen for its airline experience and strong track record in application development and maintenance projects," said David J. Osborne, executive vice president and chief information officer, Hawaiian Airlines. "We're confident that TCS' comprehensive set of IT, business process and outsourcing services will provide tremendous operational efficiencies and peak performance to allow us to focus on what we do best -- provide excellent customer service."

"This win is a testament to TCS' competencies and capabilities to provide complete, end-to-end business and IT services scalable to our customer needs," said N. Chandrasekaran, executive vice president and head of global operations, Tata Consultancy Services. "Our expertise and in-depth knowledge of the travel and hospitality industry, coupled with our ability to deliver certainty of results will provide sustained value to Hawaiian Airlines."

TCS' Global Network Delivery Model is a collaborative, best-in-class framework of people, processes and infrastructure. The model taps on TCS' global intellectual assets of tools, methodologies and products to help customers reduce implementation time, realize benefits quicker and achieve business goals.

Note: This TCS release and other news announcements are available as part of an RSS feed at http://www.tcs.com/RSSFeed.html

About Hawaiian Airlines

The nation's top-ranked airline for service in the 2007 Airline Quality Ratings, Hawaiian also led all U.S. carriers in on-time performance for 2004, 2005 and 2006 (including a record 36 consecutive months from November 2003 to October 2006,) and in fewest misplaced bags for 2005 and 2006, as reported by the U.S. Department of Transportation. Consumer surveys by Conde Nast Traveler, Travel + Leisure, and Zagat all rank Hawaiian as the top domestic airline serving Hawaii.

Now in its 78th year of continuous service in Hawaii, Hawaiian is the state's biggest and longest-serving airline, as well as the second largest provider of passenger air service between the U.S. mainland and Hawaii. Hawaiian offers nonstop service to Hawaii from more U.S. gateway cities than any other airline (nine), as well as service to Australia, American Samoa and Tahiti. Hawaiian also provides approximately 100 daily jet flights among the Hawaiian Islands.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. . Additional information is available at HawaiianAirlines.com.

About Tata Consultancy Services (TCS)

Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model(TM), recognized as the benchmark of excellence in software development. A part of the Tata Group, India's largest industrial conglomerate, TCS has over 94,000 of the world's best trained IT consultants in 47 countries. The company generated consolidated revenues of US $4.3 billion for fiscal year ended 31 March, 2007 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at http://www.tcs.com/.

Tata Consultancy Services

CONTACT: India: pradipta.bagchi@tcs.com, +91 22 6750 9999, or USA-Canada: m.mccabe@tcs.com, +1-646-313-4594, or APAC-Australia:agoldrick@fns.com.au, + 61 2 9318 1088, or Europe-UK: Keith.sharp@tcs.com,+44 02072354613, or Latin America: daniela.bertoglia@tcs.cl, +56 (2) 2511604,all of Tata Consultancy Services

Web site: http://www.tcs.com/

Source: PRNewswire

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