AnyPresence Launches Mobile Platform and Customer Self-Service Solutions for Utilities
RESTON, Va., June 5, 2012 /PRNewswire/ — AnyPresence, a leading provider of enterprise mobile solutions, today announced the availability of a mobile platform and self-service solutions to meet emerging customer demands within the utilities sector. Designed specifically for utilities serving residential and commercial buildings, the solution empowers utility customers to perform common self-service functions such as account management, usage analysis, and outage reporting, directly from their mobile device, helping to improve customer satisfaction and reducing service costs.
The AnyPresence utilities solution is backed by a flexible mobile platform, which enables IT staff to easily assemble mobile apps once, and deploy them instantly as HTML5, iOS and Android mobile applications. No installation of mobile development tools or SDKs is required, significantly reducing the time-to-market and cost of developing and maintaining cross-platform mobile apps. The solution also includes a robust application server for legacy database and application integration, enabling the solution to act as a modern “composite mobile application layer” on top of existing customer information, billing, outage management, smart meter data, and other source systems.
“Utility providers have a tremendous opportunity to employ mobile channels to drive customer satisfaction and help reduce service costs, especially during outages,” said Richard Mendis, AnyPresence Chief Marketing Officer. “With AnyPresence, utilities of all sizes now have a cost-effective, enterprise-class platform to build and deploy mobile apps or websites across millions of modern connected devices such as smartphones and tablets. AnyPresence ensures that your mobile apps work seamlessly across new devices and operating systems, without the need for expensive development efforts.”
AnyPresence Utilities solution benefits include:
– Reduced development and maintenance costs by assembling an app once, and deploying it across multiple mobile channels including HTML5, native iOS, native Android, and SMS
– Accelerated time-to-market with pre-assembled starter apps for customer (B2C) and employee-facing (B2E) mobile scenarios
– Embedded mobile best practices and user interface guidelines to improve user experience and app store approvals
– Ability to leverage existing enterprise IT systems with pre-built database, application, and web services connectors
– Completely open, standards-based code generation, which can be modified outside of the platform and hosted within private data centers as needed
Interested utility providers can request a demo of the AnyPresence solution by visiting http://www.anypresence.com/solutions/utilities.php.
To highlight the importance of mobility for utility providers, AnyPresence recently released a report that explores the top trends in mobility and identifies ways that utilities can increase customer satisfaction and reduce service costs. “The State of Mobile Customer Self-Service in Utilities” can be downloaded at http://www.anypresence.com/Utility_WhitePaper.php
AnyPresence is a leading enterprise-class, cloud-based mobile platform that dramatically reduces the cost and complexity of multi-device application development and deployment. It is the only solution that offers users the ability to assemble and deploy HTML5, native iOS and Android apps without having to install any software. AnyPresence also provides pre-assembled mobile app templates and data source integration capabilities, which further help to accelerate the deployment of mobile projects. For more information, please visit http://www.anypresence.com.
Matt Cumello, Marketing Director
1-800-817-5217 Ext. 104
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