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Last updated on April 20, 2014 at 5:20 EDT

Holidaymakers Warned of Fuel Policy Confusion

August 2, 2012

LONDON, August 2, 2012 /PRNewswire/ –

Holidaymakers are being warned to research fuel policies before picking up hire cars
at the rental desk to avoid confusion and paying surplus charges when returning the
vehicle. The advice comes from leading car hire specialist eRentals.co.uk, as fuel
policies are becoming a common complaint of car hire customers due to the confusion of the
different policies available.

The most common policies are full-to-full and full-to-empty. However, there are other
options such as when the car is supplied with a variable volume of fuel and must be
returned with the same volume of fuel.

Most Common Fuel Policies -

        1) Full-to-full - The car is supplied with a full tank of fuel and must be
          returned by the customer with a full tank of fuel.
        2) Full-to-empty - The car is supplied with a full tank of fuel which should be
          paid for upon collection of the vehicle and the car should be returned as empty as
          possible.

Briony Fairbairn of eRentals.co.uk says: “Most people often forget to check their fuel
policies and as a result customers are often charged excess amounts for not meeting the
terms and conditions of the fuel policy.

“Our advice is to always have a look at the terms and conditions of the individual
supplier before booking to see exactly what the fuel policy is to make sure it is the best
for you. For full-to-empty policies it can be difficult to judge exactly how much fuel you
have left in the tank of a car you are not familiar with and so most people end up being
overly cautious, which as a result will see them returning the car with more fuel in it
and therefore losing money.

“It is also worth noting, that if you rent with a supplier that has a full-to-full
policy, they will often state that you are entitled to bring the car back not full and pay
a charge for the fuel. We would advise to always return the car with a full tank whenever
possible, as the cost for filling up the petrol tank will have an additional charge for
the company’s time and so you end up paying more than if you had filled the car up
yourself.”

eRentals.co.uk [http://www.erentals.co.uk ] is a car hire specialist dedicated to
providing customers with a wide range of vehicles at the lowest prices. The company
supplies car rental in over 12,000 locations worldwide.

To check the latest deals visit http://www.erentals.co.uk

About eRentals.co.uk

eRentals.co.uk was launched in 2006 and is a specialist car hire company, providing
low cost car rental in over 12,000 locations around the World, in all major countries and
tourist destinations. Committed to finding its customers the best prices, eRentals.co.uk
offers a quick and easy search of the latest offers. eRentals.co.uk is operated by Sublime
Systems Ltd, a company that specialises in online businesses.

SOURCE eRentals.co.uk


Source: PR Newswire