Last updated on April 24, 2014 at 13:27 EDT

Mercedes-Benz My Service Revolutionises Car Servicing and MoT

November 12, 2012

STEVENAGE, England, November 12, 2012 /PRNewswire/ –

At a time when motoring is more expensive than ever before, Mercedes-Benz
Hertfordshire has bucked the trend for increasing car ownership costs by revealing a whole
new concept for customers who are looking for the ultimate value in their servicing -
Mercedes My Service [https://www.mymercedesservice.co.uk/fcgi/home?retailer_group=landl ].

http://photos.prnewswire.com/prnh/20121112/573898 )

The exciting initiative has been launched at the group’s official Mercedes-Benz
Retailers in Bishop’s Stortford and Stevenage, while it is also set to be introduced in
February at Mercedes-Benz of Hertford facility.

My Service works to put customers in the driving seat of their servicing by providing
them with greater choice and flexibility. Because it allows customers to tailor their
service experience and discard any benefits that they do not actually require, My Service
sees customers pay the same or actually less for their servicing than a comparable one in
the past.

Those who take advantage of the extra value that My Service offers have a choice of
four convenient service options – Lite, Lounge, Drive and Collect.

‘Lite’ is where a vehicle is simply dropped off and collected at the end of the day,
which makes it the perfect option for customers who wish to minimise their costs. ‘Lounge’
allows customers to use the Retailers’ facilities, such as complimentary Wi-Fi and
relaxing waiting areas with widescreen televisions, newspapers and refreshments. ‘Drive’
includes the supply of a fully-insured courtesy car while a customer’s car is being
serviced. ‘Collect’ is the simplest and most convenient option, involving customers having
their vehicles collected from their home or workplace and being delivered back to them
once their car’s service is completed.

Naturally, every My Service option includes the use of genuine, guaranteed
Mercedes-Benz parts and all work is undertaken by the Retailers’ manufacturer-trained
technicians. Vehicles are fully cleaned as part of their service too, while there is the
option for customers to save even further by booking their My Service experience online.

Although in its infancy, My Service is already reaping rewards for customers seeking
Mercedes servicing Hertfordshire
[http://www.landlautomotive.co.uk/mercedes-benz/mercedes-benz-servicing ]. Feedback from
local Mercedes-Benz owners who have already taken advantage of the scheme has been very
positive, business people enjoying the opportunity to optimise their time through
selecting the ‘Collect’ option and those on a budget benefitting from the ‘Lite’ option.
‘Drive’ is also proving popular with those who don’t have access to a second car.
Overwhelmingly though, what is making My Service most popular is that customers are
finding their servicing is actually costing less than before. In addition, customers have
been pleasantly surprised to receive discount vouchers for their future servicing when
using the new initiative.

My Service is just one aspect of the Hertfordshire Retailers’ extensive After Sales
operations. In addition to routine servicing and repairs, the Retailers can also assist
with replacement tyres and MoT testing. Mercedes-Benz of Stevenage, Mercedes-Benz of
Bishop’s Stortford and Mercedes-Benz of Hertford have dedicated facilities for the annual
inspection that is required by law, so are able to conveniently and efficiently carry out
the test for anyone who needs an MoT in Bishop’s Stortford, MoT Stevenage
[http://www.landlautomotive.co.uk/mercedes-benz/mercedes-benz-servicing/mot-stevenage ],
MoT in Hertford or MoT Hertfordshire
[http://www.landlautomotive.co.uk/mercedes-benz/mercedes-benz-servicing/mot-hertfordshire ]

For further information on how My(R) Service can benefit your individual servicing
requirements and more details of the Retailers’ other After Sales facilities, customers
are invited to contact the service departments of Mercedes-Benz of Stevenage,
Mercedes-Benz of Bishop’s Stortford and Mercedes-Benz of Hertford.

        Contact Details:

        Ian Phythian - Aftersales Director

        Mercedes-Benz of Bishops Stortford

        Mercedes-Benz of Hertford

        Mercedes-Benz of Bishops Stortford



SOURCE Mercedes-Benz Hertfordshire

Source: PR Newswire