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Last updated on April 19, 2014 at 9:20 EDT

Automated Border Clearance improving service at Toronto Pearson International Airport

February 8, 2013

TORONTO, Feb. 8, 2013 /CNW/ – Today, on behalf of the Hounourable Vic
Toews, Minister of Public Safety, the Honourable Bal Gosal, Minister of
State (sport), was joined by Pamela Griffith-Jones, Vice-President of
Guest and Terminal Services for the Greater Toronto Airports Authority
(GTAA) to officially launch the Automated Border Clearance (ABC)
program at Toronto Pearson International Airport and Goran Vragovic,
CBSA Regional Director General for the Greater Toronto Area.

“Our Government is committed to making our borders more secure and
efficient. ABC technology is a secure and innovative service which
demonstrates our Government’s approach to smarter border management and
making travel easier for Canadians,” said Minister of State Gosal.
“Thanks to the close partnership between the GTAA and the Canada Border
Services Agency (CBSA), Canadian citizens and permanent residents now
have a convenient new option to clear the border at Toronto Pearson.”

“We are excited to introduce the ABC kiosk program to Toronto Pearson,
starting with Terminal 3 now and launching in Terminal 1 in a few
months,” said Pamela Griffith-Jones. “We worked very closely with the
CBSA to bring this technology to Toronto to give Canadians and
permanent residents a self-serve option for expediting the customs
process that we know will contribute to an overall positive experience
at Toronto Pearson.”

ABC uses self-service kiosk technology to partially automate the
processing of Canadian citizens (with a valid Canadian passport) and
permanent residents of Canada (with a valid permanent resident card)
returning to Canada. The self-service kiosks are easy to use and do not
require preregistration by travellers or payment of any membership
fees.

Eligible travellers, who choose to use an ABC kiosk, should have all of
the necessary documents on hand when they approach the kiosk, including
the CBSA Declaration Card, their Canadian passport or Canadian permanent resident card, and all
receipts for purchases made abroad.

To use the kiosk, the traveller activates the kiosk touch screen, scans
their travel document, inserts their completed CBSA Declaration Card
and answers a few clarifying questions as required. Once finished at
the kiosk, travellers present their printed kiosk receipt and travel
document to a border services officer at the next checkpoint for a
verification of their identity and validation of their travel
documents. The ABC kiosk allows up to four travellers residing at the
same address to be processed in a single transaction if they are all
identified on the same CBSA Declaration Card.

Smart border management includes border services that leverage
technology to assist in reducing wait times and congestion at Canada’s
busiest airports. By the end of March 2013, travellers arriving at
Terminal 1 should also be able to choose an ABC kiosk to streamline a
portion of their border clearance process.

The launch of ABC at Toronto Pearson is an important step in the
continued expansion of this secure and innovative service. While this
innovative technology is new to Toronto Pearson International Airport,
it has already proven to be enormously successful in Vancouver and
Montréal.

SOURCE Greater Toronto Airports Authority

Video with caption: “Video: CBSA Welcomes Home Canadians and Permanent Residents with new ABC Kiosks at Terminal 3 at Toronto Pearson International Airport”. Video available at: http://stream1.newswire.ca/cgi-bin/playback.cgi?file=20130208_C4277_VIDEO_EN_23481.mp4&posterurl=http://photos.newswire.ca/images/20130208_C4277_PHOTO_EN_23481.jpg&clientName=Greater%20Toronto%20Airports%20Authority&caption=Video%3A%20CBSA%20Welcomes%20Home%20Canadians%20and%20Permanent%20Residents%20with%20new%20ABC%20Kiosks%20at%20Terminal%203%20at%20Toronto%20Pearson%20International%20Airport&title=GREATER%20TORONTO%20AIRPORTS%20AUTHORITY%20%2D%20Automated%20Border%20Clearance%20improving%20service%20at%20Toronto%20Pearson%20International%20Airport&headline=Automated%20Border%20Clearance%20improving%20service%20at%20Toronto%20Pearson%20International%20Airport

Image with caption: “CBSA Welcomes Home Canadians and Permanent Residents with new ABC Kiosks (CNW Group/Greater Toronto Airports Authority)”. Image available at: http://photos.newswire.ca/images/download/20130208_C4277_PHOTO_EN_23477.jpg

Image with caption: “ABC Kiosks at Terminal 3 at Toronto Pearson International Airport (CNW Group/Greater Toronto Airports Authority)”. Image available at: http://photos.newswire.ca/images/download/20130208_C4277_PHOTO_EN_23479.jpg


Source: PR Newswire