Study: Charter Passengers Responsible for Majority of Extra Security Costs in Airports
Research conducted by Kirschenbaum Consulting in a European airport, shows that 33-50% of charter passengers carry prohibited items, and that 33% need to be reexamined
GENEVA, March 18, 2013 /PRNewswire/ –
Passengers of charter flights are responsible for the majority of extra costs arising
from delays in airport security checks, according to scientific research conducted by
airport security consulting company, Kirschenbaum Consulting
The findings are based on a one-year in-depth study held at a regional European
airport. The results indicate that while only 10-15% of scheduled passengers carried
prohibited items, 33-50% of charter passengers did so.
Moreover, while only 10% of regular flyers were re-examined by security employees, 33%
of charter passengers needed another check.
The research, which included both an ethnographic and time-motion study, also showed
that, while charter passengers accounted for less than 50%of overall traffic, they were
responsible for an additional 35% of the overall security costs.
Even though the majority of passengers pass through the security process very quickly,
passengers who negotiate with the security personal consume close to 80% of the time spent
passing through screening.
“Security has become a key cost component in airports. Passenger behavior and its
significance to airport profits should not be underestimated,” said Prof Alan (Avi)
Kirschenbaum, founder and CEO of Kirschenbaum Consulting.
“We can clearly see that delays at the screening check point are directly related to
the type of passenger involved. This requires paying more attention to the role that the
human factor can have on security costs.”
Kirschenbaum added that it could be conjectured that charter passengers were more
likely to purchase holiday gifts and, given their lower sensitivity to security, more
likely to be stopped for possessing prohibited items.
Airports estimate that it should take 20-30 seconds for a regular passenger to pass
through the security screening process. The research showed, however, that it took those
ignorant of the rules one to two minutes.
Prof. Kirschenbaum will present the findings at the Passenger Terminal Expo
[http://www.passengerterminal-expo.com ], which will take place on April 9-11, 2013, in
About Kirschenbaum Consulting
Kirschenbaum Consulting specializes in providing professional security consulting
services [http://www.kirschenbaumconsulting.com/dynamic.aspx?page=11278 ] to airports,
transport authorities, governments, security companies and other high-risk organizations.
For more information visit at, http://www.kirschenbaumconsulting.com.
Company Contact Prof. Alan (Avi) Kirschenbaum Mobile: +972-54-7669399 Email: email@example.com
SOURCE Kirschenbaum Consulting