Pacific Gas and Electric Company Warns Customers About Gas Pilot Re-Light Scam
Posted on: Tuesday, 20 November 2007, 21:00 CST
SAN FRANCISCO, Nov. 20 /PRNewswire-FirstCall/ -- Pacific Gas and Electric Company warns customers to beware of calls from anyone who claims to be from PG&E and asks permission for a PG&E representative to enter a household in order to re-light gas appliances. The utility recently received reports from customers in San Francisco and San Leandro who have answered calls from a PG&E imposter claiming that PG&E employees are walking the neighborhood to re-light gas pilots.
This is a common scam when criminals pose as utility workers, gain entry into a household, and rip-off unsuspecting customers. PG&E offers the following tips to protect our customers this holiday season:
-- Customers should always ask to see identification before allowing anyone claiming to be a PG&E representative inside their home. PG&E employees always carry their identification and are always willing to show it to you. -- Customers who have an appointment with PG&E will receive an automated call back within 48 hours prior to a scheduled visit, or they will receive a personal call from a PG&E gas service representative prior to a scheduled visit. -- Customers are encouraged to call PG&E's customer service line at 1- 800-PGE-5000 to verify an appointment and/or PG&E's presence in the community.
Anyone who has received a call similar to the one described above can report it immediately by calling PG&E at 1-800-PGE-5000.
For more information about Pacific Gas and Electric Company, visit http://www.pge.com/
Pacific Gas and Electric Company
CONTACT: PG&E News Department, +1-415-973-5930
Web site: http://www.pge.com/
Source: PRNewswire-FirstCall
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