Northwest Airlines Issues Travel Reaccommodation Options Due to Forecasted Weather in the Midwest and Northeast
Posted on: Monday, 31 December 2007, 15:00 CST
Due to the forecast for severe weather conditions throughout the Midwest and Northeast, Northwest Airlines has issued temporary travel reaccommodation options for customers scheduled to travel Tuesday, Jan. 1 or Wednesday, Jan. 2, 2008. The temporary reaccommodation options allow customers to travel earlier or later than originally scheduled without penalty.
Customers with confirmed tickets for travel on Tuesday, Jan. 1 or Wednesday, Jan. 2, 2008, may reschedule their travel today, Dec. 31, 2007, through Jan. 16, 2008, without administrative fees only if traveling to, from or through the states of:
Connecticut New Hampshire Illinois New York Indiana Ohio Maine Pennsylvania Massachusetts Rhode Island Michigan Vermont
Customers also traveling through the Canadian cities of Waterloo-Kitchener (YKF), Ottawa (YOW), London (YXU), or Toronto (YYZ) may rebook their travel through Jan. 16, 2008, without administrative fees.
Rebook online at nwa.com
Northwest customers who desire to change their travel plans in accordance with the temporary reaccommodation guidelines can quickly and easily rebook travel online at nwa.com using the Manage My Reservations feature.
Customers with Personal Data Assistants (PDAs) and web-based cell phones can also easily rebook travel via nwa.com or mobile.nwa.com.
In addition to rebooking at nwa.com, customers can also contact Northwest Reservations at 1-800-225-2525 for assistance.
Monitor status of flight at nwa.com
Northwest is also urging customers to check the status of their flights before departing for the airport. In addition to Northwest's toll-free automated flight information line at 1-800-441-1818, customers are advised to monitor the status of their flight online at www.nwa.com.
My NWA Info Option
Through nwa.com, customers can also take advantage of the airline's convenient "My NWA Info" flight status notification options, which proactively contact customers via telephone or email with the most current flight information. Northwest is encouraging customers to sign up for "My NWA Info" service and provide Northwest with the appropriate contact information.
Northwest Airlines is one of the world's largest airlines with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam, and approximately 1,400 daily departures. Northwest is a member of SkyTeam, an airline alliance that offers customers one of the world's most extensive global networks. Northwest and its travel partners serve more than 1,000 cities in excess of 160 countries on six continents.
Source: Business Wire
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