Innodata Isogen to Support Alcatel-Lucent’s Technical Documentation Systems

Innodata Isogen, a provider of knowledge process outsourcing and IT services, has signed a contract with Alcatel-Lucent to provide ongoing services to support Alcatel’s technical documentation systems.

Under the terms of the agreement, Innodata Isogen will support applications maintenance and online technical services for Alcatel-Lucent’s desktop and XML publishing platforms, content management systems and delivery and deployment platforms. These systems will help Alcatel-Lucent create technical documentation materials for their customers.

Bernard Kaesmann, director of the Alcatel-Lucent Central Information Solutions organization, said: “Alcatel-Lucent wants to create a unified documentation system that is easy for our customers to use and enables them to quickly access the technical information they are looking for across our broad range of advanced communications products. Innodata Isogen’s professional resources and knowledge base will help us more cost-effectively deliver published information to our customers, faster and in a format that will meet their needs.”