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Verizon Wireless Opens New Concept Store in North Kingstown, Rhode Island

Posted on: Tuesday, 29 April 2008, 12:00 CDT

WILMINGTON, Mass., April 29 /PRNewswire/ -- Verizon Wireless breaks new ground in wireless retail with the recent opening of its newest location in Rhode Island. The first of its kind in the state, the North Kingstown store offers consumers a hands-on experience with wireless voice, data, music, and video services.

Featuring a wide range of Verizon Wireless products, the store is staffed for customer service and technical support. The North Kingstown location integrates a number of new systems and operational enhancements designed to streamline the sales process and increase customer satisfaction, including:

-- Notebook computers demonstrating BroadbandAccess, the company's high- speed wireless Internet service geared toward mobile professionals, business customers, and on-the-go college students. Verizon Wireless cell sites in Rhode Island and across New England offer wireless broadband connectivity. -- More than 55 working models of handsets, PC cards, and other devices for customers to try. Many handsets offer V CAST, a consumer-oriented multimedia service that offers music and cutting-edge 3D games, news, entertainment, music, weather, and sports clips. -- A greeter kiosk that allows customers to check in once they enter the store and list their wireless needs, so representatives can quickly assist them. -- A bill payment kiosk that allows customers to make account payments quickly and easily using checks, cash or credit/debit cards. -- Customer service and technical support departments, making it easy for customers to get account information, access customer service, and address technical issues from trained in-store staff. -- A "My Account" interactive kiosk that empowers customers to review account information, select features, manage contacts, make payments and more.

Located in the Stop & Shop Plaza at 1310 Ten Rod Road, the new store is open Monday through Saturday, 9:00 a.m. to 9:00 p.m., and Sunday from 10:00 a.m. to 6:00 p.m., and can be reached at (401) 267-0053.

"The North Kingstown location provides increased customer service and shopping convenience to our Rhode Island customers," said Verizon Wireless District Manager, Danny Paluzzi. "Increasing demand for Verizon Wireless products such as wireless broadband Internet, is driving our network and store expansions across New England."

Verizon Wireless has invested nearly $44 billion since it was formed to increase the coverage and capacity of its national network. Regionally the company has invested nearly $2.2 billion into its New England network, including over $292 million in 2007 alone.

About Verizon Wireless

Verizon Wireless operates the nation's most reliable wireless voice and data network, serving 67.2 million customers. Headquartered in Basking Ridge, N.J., with 69,000 employees nationwide, Verizon Wireless is a joint venture of Verizon Communications and Vodafone (NYSE and LSE: VOD). For more information, go to: http://www.verizonwireless.com/ . To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at http://www.verizonwireless.com/multimedia .

Verizon Wireless

CONTACT: Michael Murphy, +1-781-932-1213, or Anne Elise O'Connor,+1-617-548-2765, both of Verizon Wireless

Web site: http://www.verizonwireless.com/http://www.verizonwireless.com/multimedia

Source: PRNewswire

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