Tideworks Technology Introduces Exciting New Application to Improve Bottom-Line Terminal Performance
Tideworks Technology(R) Inc., a leading provider of full-service terminal management and planning software solutions, today announced the availability of Digital Bridge(TM), a Web-based, real-time, comprehensive graphical application that allows terminal personnel to monitor and respond to terminal activities immediately. Digital Bridge has been successfully deployed at three vastly different terminals — Terminal 18 in Seattle, Pacific Container Terminal in Long Beach, Calif. and Manzanillo International Terminal in Panama.
“Having complete visibility of our terminal operations is essential for us to run the most effective and safest terminal environment possible,” said Joey Arnold, terminal manager at T18, Seattle. “Tideworks’ Digital Bridge provides us with the information necessary to help us make better decisions and proactively address operational issues that arise before they become problems.”
Digital Bridge delivers enhanced and instantaneous visibility into key performance indicators, which enables terminal management to make informed business decisions. Additional benefits include:
— Easy-to-use browser-based interface designed to present terminal data using dynamic gate, yard, vessel and rail metrics that are intuitive and easily translated into appropriate actions.
— Graphically rich metrics which provide on-demand, easy-to-interpret information drawn from the terminal operating system’s database. The library of available metrics continuously grows.
— Flexible system design which enables terminal personnel to monitor their operations based on the uniqueness of their terminal.
— Customizable alerts that provide advanced warning when user-defined thresholds are reached. This tool presents terminal personnel the opportunity to proactively address irregularities before they become problems.
— My Favorites — technology that enables users to customize Digital Bridge, aggregating the most commonly utilized metrics into one exacting work space.
Digital Bridge seamlessly integrates with other Tideworks solutions, including Mainsail Terminal Management System(R), Spinnaker Planning Management System(R), and Traffic Control.
“We developed Digital Bridge in response to terminal operators’ need for increased visibility and real-time information regarding the status of their terminal’s operations, as they continue to receive pressure to increase through-put and seek to become more efficient,” said Michael Schwank, president of Tideworks. “Digital Bridge provides terminal personnel with the latest technology and capabilities they need to continually manage and proactively address any issues that may arise, and it does so through the use of graphically rich metrics which address their terminal’s specific needs.”
About Tideworks Technology
Tideworks is a leading provider of cost-effective, reliable software solutions for growing terminal operations and shipping lines worldwide. The company helps more than 23,000 users at nearly 70 facilities run their operations more efficiently and profitably. From optimized equipment utilization to faster turn times, Tideworks works at every step of terminal operations to maximize productivity and customer service. For more information about Tideworks Technology, visit www.tideworks.com/.