July 2, 2008

600 East End Residents Lose Phone Service

Verizon crews started trying to restore telephone service to about 600 customers.

Service was lost to the customers in the East End of Charleston because of damaged underground cables.

Repairs were expected to start today but may not be completed until Thursday, Verizon spokesman Harry Mitchell said Sunday.

The damage occurred along Washington Street between Elizabeth and Maxwell streets, "almost directly in front of the Delish Express," he said, and affects customers who live or work in that area.

"Apparently the water company was doing some work there yesterday," Mitchell said.

Workers will need to splice in sections of two cables that stretch several hundred feet underground between two manholes. Although only 600 lines were affected, workers will need to splice about 7,000 pairs of copper wires.

Mitchell said.

"It's going to be fairly labor intensive. People will come back [into service] as we do the splicing, but it may be Thursday morning before we get everybody back up."

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