T-Mobile Czech Republic Selects Amdocs CES 7.5 Enterprise Product Catalog Software
ST. LOUIS and PRAGUE, Czech Republic, July 21 /PRNewswire-FirstCall/ — Amdocs , the leading provider of customer experience systems, and T-Mobile Czech Republic, the largest mobile provider in the Czech Republic, today announced that T-Mobile Czech Republic has selected the Amdocs CES Enterprise Product Catalog 7.5 software as a central product information repository for services, handset and accessories offered via its self-service portal. The Amdocs software will allow T-Mobile Czech Republic to define, blend, price, bundle, maintain and retire these offerings easily and quickly.
T-Mobile companies in Germany and in the UK, that serve a combined customer base of more than 50 million customers, have also deployed Amdocs Enterprise Product Catalog. The Amdocs software allows T-Mobile Germany and T-Mobile UK to reduce product configuration effort and cost, as well as time to market for new products.
“Service providers are incorporating retail practices and technologies for better competitive differentiation and an enterprise-wide product catalog is a key ingredient in this endeavor,” said Susan McNeice, Program Manager, OSS/BSS Global Competitive Strategies, Stratecast, a division of Frost & Sullivan. “This is especially true when the catalog must integrate many disparate applications, as the catalog becomes the ‘single source of truth’ for all product information in the enterprise.”
This agreement extends a six-year relationship between T-Mobile Czech Republic and Amdocs. T-Mobile Czech Republic was among the first Amdocs Billing customers to upgrade to Amdocs Billing 7, and also uses Amdocs’ customer management products.
About Amdocs Customer Experience Systems (CES)
Amdocs CES, introduced in January 2008, is an integrated portfolio that delivers the operating environment service providers need to transform from providers of utility voice, data and video services into purveyors of the digital lifestyle. Amdocs CES allows providers to deliver an optimal customer experience-personalized, participatory and timely across any service, location and device. The Amdocs CES portfolio leverages Amdocs business process best practices based on real-world scenarios, and transcends traditional business support systems (BSS), operations support systems (OSS) and service delivery platforms (SDPs) to enable service providers to address both current and emerging customer experience business processes. Amdocs’ unique business model focuses on enabling its customers to create differentiation and build brand, loyalty, profitability and competitive leadership.
Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.84 billion in fiscal 2007, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world. For more information, visit Amdocs at http://www.amdocs.com/ .
Amdocs Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business segments it serves, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future, however the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2007, filed on December 3, 2007, and in our quarterly 6-K furnished on February 11, 2008 and on May 6, 2008.
About T-Mobile Czech Republic
T-Mobile Czech Republic has been operating in the Czech market since 1996. Since its establishment, the company has placed emphasis on the quality of services offered and excellent customer service. As of 31 December 2007, 5.27 million customers were using T Mobile services.
T-Mobile Czech Republic a.s. operates a public mobile communications network on the GSM standard in the 900 and 1800 MHz bands and is also authorized to operate a UMTS network. T Mobile was the first operator in the Czech Republic to launch its third-generation technology on 19 October 2005 under the name Internet 4G.
T-Mobile is a member of the international telecommunications group T Mobile International. Thanks to T Mobile’s international presence, customers can count on the worldwide availability of their favorite services and take advantage of unified, favorable prices of calls when abroad.
For more information about the company, please visit http://www.t-press.cz/ or http://www.t-mobile.cz/ .
CONTACT: Smita Rode of Weber Shandwick, +1-212-445-8226,firstname.lastname@example.org, for Amdocs; or Martina Kemrova, Senior Head ofCorporate Communication, +420-603-601-150, email@example.com, orJitka Pacolova, External Communication Team Leader, +420-603-601-154,firstname.lastname@example.org, both of T-Mobile Czech Republic a.s
Web site: http://www.amdocs.com/http://www.t-mobile.cz/