Faults Found in Airport’s Bag Scales
Nine baggage weighing scales at East Midlands Airport were found to be giving inaccurate readings.
Trading standards officers carried out routine checks at the Castle Donington airport and found nine out of 52 scales were faulty.
Three scales proved so inaccurate that they had to be removed immediately.
A spokeswoman for the airport said they were now being repaired. She also said the airport made daily checks itself to ensure scales were working.
Leicestershire County Council’s trading standards staff conducted the checks to ensure customers did not incur excess baggage charges.
They also wanted to ensure there was no risk to safety from scales that gave a false low reading, leading to the potential for overloading planes.
County councillor Ernie White said: “With excess baggage charges of up to pounds15 per kg, consumers are mainly interested to know if they are getting over-charged.
“However, the purpose of the tests is to establish that scales are weighing correctly and that both consumers and airlines can be confident that equipment is accurate.
“Having equipment checked by trading standards officers, who are experts in legal metrology, ensures that weighing equipment is correctly calibrated, ensures passenger safety and helps aircraft operators reduce fuel consumption.”
Passengers concerned about luggage weights at East Midlands Airport should call Consumer Direct on 08454 040506.
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