August 18, 2008

Comcast Phone Service Restored After Three-Hour Interruption

A malfunctioning router temporarily left about 14,000 Comcast telephone customers in Westmoreland County without service for roughly three hours today.

The router, located in Greensburg, lost power at about 5 p.m. for unspecified reasons, according to a Comcast dispatcher. The outage affected customers in the city and surrounding areas, Irwin and North Huntingdon.

Comcast crews responded quickly and had service back up by 7:45 p.m., said Comcast spokeswoman Jody Doherty.

"Everyone is back up and running. There weren't any prolonged issues," Doherty said.

Prior to restoration of service, North Huntingdon police issued an advisory asking area residents in need of police or ambulance service to contact the station via cell phone or come in person. No incidents were reported during that time, township dispatchers said.

Originally published by The Tribune-Review.

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