November 11, 2008
Alcatel-Lucent Wins $280m BT Managed Services Contract
Alcatel-Lucent has won a seven-year contract extension with BT to support BT's global network operations outside the UK. Datamonitor estimates the value of the deal to be $280m.
Alcatel-Lucent will manage most of the legacy networks serving BT Global Services' customers. The deal is an extension of the multi-vendor managed services contract the two companies signed in November 2006.During the first phase of the project, Alcatel-Lucent will assume operations for five legacy global and domestic networks in 27 countries outside the UK, along with the BT Global Managed Platform legacy transport network. Under the deal, a few hundred BT employees will transfer to Alcatel-Lucent.
Hanif Lalani, chief executive at BT Global Services said: "This contract will help us to better serve our customers. BT will be free to focus on its global 21st century platform, while Alcatel-Lucent can concentrate on further improving standards of service for those using our legacy networks."