Frost & Sullivan Lauds Chloride’s Growth Strategy Leadership

December 19, 2008

LONDON, Dec. 19 /PRNewswire/ — The 2008 Frost & Sullivan European Uninterruptible Power Supplies (UPS) Growth Strategy Leadership Award is presented to Chloride. Strong revenue growth, strategic acquisitions, an expanding geographic reach and enhanced service capabilities have enabled the company to achieve significant growth. Focused growth strategies, including its remote monitoring facility LIFE.net, have also enabled Chloride to make solid gains in the services market.

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Chloride’s service revenues grew at a compound annual growth rate of 20 per cent from 2004-05 to 2007-08. The company’s European UPS services business grew by 22 per cent in 2007, which is more than twice the market growth rate, to exceed euro 100 million.

“Enhancing its service capabilities both organically and through the acquisition of companies with strong service models has been fundamental to Chloride’s long term growth strategy,” notes Frost & Sullivan Research Analyst Chandni Raj.

LIFE.net, Chloride’s remote monitoring and diagnostics system, lies at the core of the company’s servicing capability. It monitors UPS systems and other equipment on a 24/7 basis, providing diagnostic checks on performance and real-time notification of problems, allowing for immediate intervention. In addition LIFE.net has been enhanced to monitor other critical power equipment and gen-sets in particular, and is now available over IP.

Chloride has also extended its servicing capabilities to several new countries, including the recent creation of a new entity for its Russian business – Chloride Rus. Joint ventures with Eltek (Sweden), the creation of Chloride Polska (Poland) and increased investments in DB Power (India) have given the company a presence in markets across Scandinavia, eastern Europe and India.

“Key acquisitions – AST Electronique Services (France), Masterpower and Harath (United Kingdom) and Cener (Spain) – have expanded Chloride’s servicing capabilities beyond the servicing of UPS and batteries,” comments Raj. “The company’s extensive portfolio now includes gen-set servicing, multivendor UPS servicing; multinational, multisite contract capabilities; connectivity solutions; enhanced servicing techniques such as thermal imaging; and servicing of other critical power equipment.”

Realising the importance of highly skilled and well-trained manpower, Chloride founded the first in-house corporate university in the European UPS industry – the Chloride Academy. The academy provides a sound base for the company’s consistent and high quality service model and delivery. Chloride also provides localised training to its customers across Europe.

“Investment in training ensures high-quality and reliable service that is both consistent and efficient across all territories, while training for end-users secures brand loyalty and consumer interest,” remarks Raj. “A large installed base with high attachment rate for service contracts will continue to act as a catalyst in Chloride’s sustained growth in the services sector.”

The Frost & Sullivan Award for Growth Strategy Leadership is presented each year to the company that has demonstrated an exceptional long-term growth strategy within its industry.

Frost & Sullivan Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Chloride

Chloride is one of Europe’s leading suppliers of Uninterruptible Power Supply (UPS) systems and services.

Established in 1891, Chloride offers a complete critical power solution – UPS systems, diesel generators, static switches, switchgear and associated ancillaries – all designed, installed, commissioned and maintained by Chloride to protect businesses from the damaging effects of sub-quality electrical power as well as power interruptions.

Chloride delivers exceptional reliability through its people and technology and strives to exceed expectations by offering highly effective solutions. It provides all customers with superior after sales service and support; backed up by Chloride’s industry leading 24/7 remote monitoring and diagnostics system, LIFE.net.

The company is committed to sustaining the environment and fostering energy recycling, and was the first company to sign up to the EU Code of Conduct for Energy Efficiency and Quality of AC UPS, implementing a ‘zero waste’ testing policy. Chloride is also a member of The Green Grid, a global consortium dedicated to advancing energy efficiency in data centres and business computing ecosystems.

With its main headquarters in London and listed on the London Stock Exchange, Chloride has offices worldwide, serving blue chip customers across Europe, Asia, Australia and North and South America.

For more information visit: www.chloridepower.co.uk

    Media Contact:  Martin Coulthard, International Marketing Director,
    T: +44 (0)23 8061 0311, martin.coulthard@chloridepower.com

About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, partners with clients to accelerate their growth. The company’s TEAM Research, Growth Consulting and Growth Team Membership(TM) empower clients to create a growth-focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents. For more information about Frost & Sullivan’s Growth Partnerships, visit http://www.frost.com.

    Media Contact: Ciara Connolly, Senior Events & Promotions Executive,
    Best Practices
    Frost & Sullivan, P: 44 (0) 207 915 7868, E: ciara.connolly@frost.com

SOURCE Frost & Sullivan

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