Frost & Sullivan Lauds Chloride’s Growth Strategy Leadership
Chloride’s service revenues grew at a compound annual growth rate of 20 per cent from 2004-05 to 2007-08. The company’s European UPS services business grew by 22 per cent in 2007, which is more than twice the market growth rate, to exceed
“Enhancing its service capabilities both organically and through the acquisition of companies with strong service models has been fundamental to Chloride’s long term growth strategy,” notes Frost & Sullivan Research Analyst
LIFE.net, Chloride’s remote monitoring and diagnostics system, lies at the core of the company’s servicing capability. It monitors UPS systems and other equipment on a 24/7 basis, providing diagnostic checks on performance and real-time notification of problems, allowing for immediate intervention. In addition LIFE.net has been enhanced to monitor other critical power equipment and gen-sets in particular, and is now available over IP.
Chloride has also extended its servicing capabilities to several new countries, including the recent creation of a new entity for its Russian business – Chloride Rus. Joint ventures with Eltek (
“Key acquisitions – AST Electronique Services (
Realising the importance of highly skilled and well-trained manpower, Chloride founded the first in-house corporate university in the European UPS industry – the Chloride Academy. The academy provides a sound base for the company’s consistent and high quality service model and delivery. Chloride also provides localised training to its customers across
“Investment in training ensures high-quality and reliable service that is both consistent and efficient across all territories, while training for end-users secures brand loyalty and consumer interest,” remarks Raj. “A large installed base with high attachment rate for service contracts will continue to act as a catalyst in Chloride’s sustained growth in the services sector.”
The Frost & Sullivan Award for Growth Strategy Leadership is presented each year to the company that has demonstrated an exceptional long-term growth strategy within its industry.
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Chloride is one of Europe’s leading suppliers of Uninterruptible Power Supply (UPS) systems and services.
Established in 1891, Chloride offers a complete critical power solution – UPS systems, diesel generators, static switches, switchgear and associated ancillaries – all designed, installed, commissioned and maintained by Chloride to protect businesses from the damaging effects of sub-quality electrical power as well as power interruptions.
Chloride delivers exceptional reliability through its people and technology and strives to exceed expectations by offering highly effective solutions. It provides all customers with superior after sales service and support; backed up by Chloride’s industry leading 24/7 remote monitoring and diagnostics system, LIFE.net.
The company is committed to sustaining the environment and fostering energy recycling, and was the first company to sign up to the EU Code of Conduct for Energy Efficiency and Quality of AC UPS, implementing a ‘zero waste’ testing policy. Chloride is also a member of The Green Grid, a global consortium dedicated to advancing energy efficiency in data centres and business computing ecosystems.
With its main headquarters in
For more information visit: www.chloridepower.co.uk
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SOURCE Frost & Sullivan