• E-mail
• Print
• Comment
• Font Size
• Digg
• del.icio.us
• Discuss article

Frontier Leads Airline Industry With Fewest Complaints in November 2008

Posted on: Wednesday, 14 January 2009, 13:01 CST

Department of Transportation statistics also show Frontier among industry leaders in other key performance categories

DENVER, Jan. 14 /PRNewswire-FirstCall/ -- Frontier Airlines had the fewest complaints of any airline in the industry during November 2008 as measured in the Department of Transportation's (DOT) monthly "Air Travel Consumer Report." The report details the operational performance of the country's 19 largest air carriers, including the 11 recognized major airlines. The DOT released its November 2008 stats on Wednesday, Jan. 14.

Frontier also ranked third among all airlines for lowest mishandled bag rate (MBR) in November, marking the fifth consecutive month in which Frontier has ranked among the top five major carriers for fewest delayed bags.

Frontier ranked third among the major carriers in overall flight completion performance, or fewest flight cancellations, with a 99.76% completion factor

Once again, Frontier reported no flights on the DOT's list of chronically delayed or canceled flights. (These are flights delayed or canceled over 70% of the time.)

About Frontier Airlines Holdings, Inc.

Frontier Airlines Holdings, Inc. is the parent company of Denver-based Frontier Airlines. Currently in its 15th year of operations, Frontier Airlines is the second-largest jet service carrier at Denver International Airport, employing more than 5,000 aviation professionals. Frontier Airlines' mainline operation has 51 aircraft with one of the youngest Airbus fleets in North America. Frontier Airlines' mainline operations offer 24 channels of DIRECTV(R) service in every seatback along with a comfortable all-coach configuration. In conjunction with a fleet of ten Bombardier Q400 aircraft operated by Lynx Aviation (a subsidiary of Frontier Airlines Holdings, Inc.), Frontier offers routes to more than 50 destinations in the U.S., Mexico and Costa Rica. In addition, Frontier and AirTran Airways operate a first-of-its-kind integrated marketing partnership that offers travelers the ability to reach more than 80 destinations across four countries with low fares, aboard two of the youngest fleets in the industry. For more in-depth information on Frontier Airlines, please visit its Web site at FrontierAirlines.com.

Web site: http://www.frontierairlines.com/

SOURCE Frontier Airlines Holdings, Inc.

Source: PR Newswire

More News in this Category