AirTran Airways Ranked Top Low-Cost Air Carrier By Airline Quality Rating - Again
Posted on: Monday, 6 April 2009, 09:40 CDT
AQR study was developed in 1991 as an objective method for assessing airline quality. AirTran Airways ranked first overall last year and posted the industry's best lost bag ratio this year.
"Maintaining the top spot among low-cost airlines is a real testament to our 8,500 hard-working Crew Members," said
While
The AQR reports that AirTran Airways maintained its on-time performance in 2008 with more than three-quarters (76.8 percent) of flights being on time. In addition, the airline improved its mishandled baggage rate, dropping to an industry best 2.87 per 1,000 passengers in 2008 (from 4.06 per 1,000 passengers in 2007).
The Airline Quality Rating 2009 reflects monthly scores for the calendar year 2008 and is based on four major areas: on-time performance, denied boardings, mishandled baggage and customer complaints. Researchers at the
AirTran Airways, a subsidiary of AirTran Holdings, Inc. (NYSE: AAI), a Fortune 1000 company, is ranked number one in the 2008 Airline Quality Rating study. The airline offers coast-to-coast flights, North America's newest all-Boeing fleet, friendly service and Business Class and complimentary XM Satellite Radio on every flight. To book a flight, visit http://www.airtran.com.
Media Contacts: AirTran Airways Christopher White Cynthia Tinsley-Douglas 678.254.7442SOURCE AirTran Airways
Source: PR Newswire
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