Honeywell Helps Detroit Lakes Connect With Residents and Parents, Improve Emergency Response
Notification System Provides City and School Officials with Direct, Reliable Communication to Any Device
Instant Alert is a Web-based notification service that replaces call trees and other traditional forms of communication, helping organizations deliver clear, consistent messages to any communications device — phone, cell phone, e-mail, pager or PDA. The service can deliver up to 200,000 30-second phone calls and 125,000 text messages in 15 minutes, and is capable of storing pre-scripted alerts to help ensure a rapid and measured response in a crisis. In addition, the system is hosted off site and uses a series of distributed, redundant call center networks to disseminate information. As a result, it is one of the most reliable means of communication.
Since implementation in March, city officials have already used the service to inform the community about severe weather, road closures and water restrictions. Most recently, Instant Alert was used to inform area residents of recent flood relief efforts in
“We offered transportation to
The district has been using the service since January and has sent a variety of messages around weather-related delays, event cancellations and the like. It also used Instant Alert to immediately contact parents when an ultimately-harmless-but-noisy prank explosion created a disturbance at Detroit Lakes High School.
“The Instant Alert message explained the situation and assured everyone that the kids were safe,” said
To use Instant Alert, a designated representative for the school district or city initiates a message through a secure Web site or by phone. The message is instantly relayed to all contact points provided by parents or residents. Instant Alert is integrated with the district’s student information system and pulls contact information directly from the database, while residents of
“This service is helping
Honeywell International (www.honeywell.com) is a Fortune 100 diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in
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