City of San Jose Police Department to Implement NICE Security Solution, NICE Inform, for its Communications Center

May 14, 2009

RA’ANANA, Israel, May 14 /PRNewswire-FirstCall/ — NICE Systems (NASDAQ:
NICE), the global provider of advanced solutions that enable organizations to
extract Insight from Interactions to drive performance, today announced that
the Police Department for the City of San Jose, the tenth most populous U.S.
city and the third largest city in the State of California, has decided to
implement NICE Inform and other NICE solutions to enhance handling of
critical calls at its communications center. The center handles approximately
one million emergency and non-emergency calls each year. All of those calls,
and the Department’s radio communications, will be captured, retained,
reviewed and analyzed using NICE solutions.

The San Jose Police Department has a reputation for achieving results
through technological innovation. San Jose was among the first big cities in
the U.S. to make use of electronic citations. San Jose also broke new ground
as the first American city to make 911 calls available in near real-time
online. Now, with NICE Inform, San Jose will be able to rely on the new
technology from NICE to efficiently handle high volumes of evidence
reproduction requests and ensure call quality.

San Jose’s records custodians receive dozens of evidence reproduction
requests a day – from District Attorneys and other interested parties. The
NICE Inform multimedia incident information management solution will enable
the San Jose Police Department to seamlessly reconstruct incidents from 911,
dispatch and radio recordings, and other multimedia information. The
reconstructions can then be securely organized and stored in electronic
incident folders for future reference. San Jose’sNICE solution also features
parallel recorders and multiple storage devices for dual recording of
critical emergency communications, and NICE’s quality management application
which will be integral to San Jose’s innovative quality assurance program.

NICE is proud to announce its new relationship with the City of San Jose
Police Department,” said Chris Wooten, President of the Security Division in
NICE Americas. “The NICE solutions will help the San Jose Police Department
enhance their incident investigations, evidence reproductions and quality
assurance processes to help improve safety and security for the citizens of
San Jose.”

NICE Inform is the world’s first full-spectrum multimedia incident
information management solution for the security market. It provides
ground-breaking capabilities for effectively managing incident information
from various sources, including audio, video, text and data, streamlining
information-sharing, investigations and evidence delivery. The capabilities
of NICE Inform also enable agencies and command and control centers to move
beyond simply capturing voice communications to centrally capturing and
managing many different types of multimedia information central to
investigations, such as video, mug shots, affidavits and incident reports.
The unique comprehensive capabilities of NICE Inform can be tailored to the
specific needs of command and control centers for first responders and
homeland security, transportation, government, and private sector
organizations, and deliver improved collaboration and operational efficiency
to enhance safety and security.

NICE Systems will be demonstrating NICE Inform and other NICE public
safety solutions in booth #108 at the upcoming NENA 2009 Conference and
Tradeshow taking place June 6 through June 11, 2009 in Fort Worth, Texas.

About the San Jose Police Department

The San Jose Police Department (SJPD) protects the streets of San Jose,
and keeps San Jose one of the safest large cities in the United
. The City of San Jose is the tenth most populous U.S. city and the
third largest city in the State of California. The SJPD employs more than
1,300 sworn officers in 4 Bureaus comprised of 11 divisions with more than 67
specialized Units and assignments. One of those specialized Units – The San
Police Communications Unit – employs 133 Public Safety Radio Dispatchers
(PSRD) and Public Safety Communications Specialists (PSCS). The
Communications Unit handles close to one million emergency and non-emergency
calls a year. Learn more about the City of San Jose Police Department at

About NICE Systems

NICE Systems is the leading provider of Insight from Interactions
solutions and value-added services, powered by the convergence of advanced
analytics of unstructured multimedia content and transactional data – from
telephony, web, email, radio, video, and other data sources. NICE’s solutions
address the needs of the enterprise and security markets, enabling
organizations to operate in an insightful and proactive manner, and take
immediate action to improve business and operational performance and ensure
safety and security. NICE has over 24,000 customers in more than 150
countries, including over 85 of the Fortune 100 companies. More information
is available at http://www.nice.com.

Trademark Note: 360degree View, Alpha, ACTIMIZE, Actimize logo, Customer
Feedback, Dispatcher Assessment, Encorder, eNiceLink, Executive Connect,
Executive Insight, FAST, FAST alpha Blue, FAST alpha Silver, FAST Video
Security, Freedom, Freedom Connect, IEX, Interaction Capture Unit, Insight
from Interactions, Investigator, Last Message Replay, Mirra, My Universe,
NICE, NICE logo, NICE Analyzer, NiceCall, NiceCall Focus, NiceCLS, NICE
Inform, NICE Learning, NiceLog, NICE Perform, NiceScreen, NICE SmartCenter,
NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse Compact,
NiceVision, NiceVision Alto, NiceVision Analytics, NiceVision ControlCenter,
NiceVision Digital, NiceVision Harmony, NiceVision Mobile, NiceVision Net,
NiceVision NVSAT, NiceVision Pro, Performix, Playback Organizer, Renaissance,
Scenario Replay, ScreenSense, Tienna, TotalNet, TotalView, Universe, Wordnet
are trademarks and/or registered trademarks of NICE Systems Ltd. All other
trademarks are the property of their respective owners.

This press release contains forward-looking statements as that term is
defined in the Private Securities Litigation Reform Act of 1995. Such
statements are based on the current expectations of the management of NICE
Systems Ltd. (the Company) only, and are subject to a number of risk factors
and uncertainties, including but not limited to changes in technology and
market requirements, decline in demand for the Company’s products, inability
to timely develop and introduce new technologies, products and applications,
difficulties or delays in absorbing and integrating acquired operations,
products, technologies and personnel, loss of market share, pressure on
pricing resulting from competition, and inability to maintain certain
marketing and distribution arrangements, which could cause the actual results
or performance of the Company to differ materially from those described
therein. We undertake no obligation to update these forward-looking
statements. For a more detailed description of the risk factors and
uncertainties affecting the company, refer to the Company’s reports filed
from time to time with the Securities and Exchange Commission.

     Corporate Media Contact:
     Galit Belkind,
     NICE Systems,

     Investors :
     Daphna Golden,
     NICE Systems,

SOURCE NICE Systems Ltd.

Source: newswire

comments powered by Disqus