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Virgin America Wins Conde Nast Traveler’s Business Travel Poll and Launches 24-Hour Fare Sale and New Business-Friendly Flexible Fares

September 21, 2009

SAN FRANCISCO, Sept. 21 /PRNewswire/ — Virgin America, the California-based airline on a mission to make flying good again, took the top honors for “Best Business/First Class” among domestic airlines in Conde Nast Traveler’s 2009 Business Travel Poll. The annual survey of the magazine’s business travelers ranked Virgin America as the top U.S. airline for Business/First Class service for the second consecutive year, as reported in the October issue of Conde Nast Traveler. To thanks its loyal guests, the airline today unveils more business-friendly flexible fare options on its web site and the “Let’s Get Down to Business” 24-hour fare sale.

(Logo: http://www.newscom.com/cgi-bin/prnh/20090123/VIRGINAMERICALOGO)

“We’re honored to receive top reviews from the selective business travelers who fly the most and expect the best in service, comfort and design,” said Virgin America President and CEO David Cush. “Now more than ever, business travelers are looking for more for their money. With innovative amenities to keep them connected, beautifully designed new planes and low fares, we think we’re offering the best value in the domestic skies.”

The Conde Nast Traveler’s Business Travel Poll is administered by an independent firm that asked more than 25,000 readers identified as business travelers to rate hotels, airports and airlines. Over 1700 surveys were completed. Final scores (out of 100) represent the percentage of readers who rated an airline “excellent” or “very good.” Virgin America had an overall score of 68.6. The carrier’s nearest competitor (No. 2 in the rankings) had an overall score of 38.8.

To thank its business guests, as of today Virgin America’s web site now features new business-friendly flexible fare options, including Fully Refundable Main Cabin and Fully Refundable Main Cabin Select fares, as well as a new “Instant Upgrade to Main Cabin Select” fare class.* Previously, Fully Refundable Fares were only available via the airline’s call center and travel agents. The new choices give business and leisure travelers more flexible fare options, as well as access to premium seats at lower fares when their travel plans are not likely to change.

“With these latest changes to our web site, we wanted to give travelers more flexible low fare options and more choice, including access to premium seats at Main Cabin fares. Our Main Cabin Select service offers guests unrivalled amenities for far less than what they would pay for business class on another airline,” added Cush.

Virgin America’s 24-hour “Let’s Get Down to Business” fare sale also starts today. Tickets must be purchased by 7:00am PT on Sept. 22, 2009. Main Cabin fares start as low as $29 from SFO to LAX and SFO to SEA. Long-haul Main Cabin fares start as low as $89 from BOS to LAX, BOS to SFO, JFK to LAS and IAD to LAX. Main Cabin Select Instant Upgrade fares are available for as low as $199 from JFK to LAX, JFK to SFO, BOS to SFO, BOS to LAX, IAD to LAX and IAD to SFO. Tickets are on sale today on Virgin America’s website (www.virginamerica.com) and at 1.877.FLY.VIRGIN (1.877.359.8474)**. All travel must occur between September 22, 2009 and September 30, 2009.*** Visit www.virginamerica.com for the full list of the latest fare offers.

In addition to a Main Cabin that offers custom-designed leather seats with a deeper, more comfortable pitch, Virgin America’s First Class cabin features international-grade amenities, including plush white leather seats with 55 inches of pitch and lumbar massagers. The carrier’s premium cabin option, Main Cabin Select, offers amenities not found in a typical domestic First Class service. Main Cabin Select offers 38-inches of seat pitch, complimentary food and cocktails, an all-access pass to Red’s countless entertainment options, dedicated overhead bin space, one free checked bag and priority check-in and boarding.

Launched in August 2007, Virgin America offers travelers low fares and high-tech features, including touch-screen seatback entertainment, standard power outlets near every seat and Gogo(R) In-flight Internet on every flight. Virgin America’s mood-lit, custom-designed new cabins feature more comfortable, ergonomically correct leather seats and Red(TM) – the most advanced entertainment system in the U.S. skies.

Virgin America flies to San Francisco, Los Angeles, New York, Washington D.C., Seattle, Las Vegas, San Diego, Boston, Orange County and as of Nov. 18, 2009 – Fort Lauderdale. The airline currently offers daily flights from: SFO to LAX, SFO to JFK, SFO to SAN, SFO to IAD, SFO to LAS, LAX to JFK, LAX to IAD, SFO to SEA, SEA to LAX, JFK to LAS, BOS to LAX, BOS to SFO and SFO to SNA.

EDITORS NOTE: Virgin America is a U.S.-controlled, owned and operated airline. It is an entirely separate company from Virgin Atlantic. Sir Richard Branson’s Virgin Group is a minority share investor in Virgin America.

About Virgin America: Headquartered in California and launched in August 2007, Virgin America is one of the fastest growing start-up U.S. airlines of all time and currently employs over 1500 people. Virgin America offers guests attractive fares and a host of innovative features aimed at reinventing air travel. The airline’s base of operations is San Francisco International Airport’s modern International Terminal. The airline’s new aircraft offer interactive in-flight entertainment systems and power outlets near every seat for electronic gear. Virgin America offers in-flight internet service on every flight and hosts the largest in-flight entertainment library in the U.S. skies via its touch-screen Red(TM) seatback system. In just over two years flying, the airline was named “Best Domestic Airline” in the Conde Nast Traveler 2008 Readers’ Choice Awards and in Travel + Leisure’s 2008 and 2009 World’s Best Awards. Elevate is Virgin America’s first-of-its-kind loyalty program, which offers guests the ability to redeem points for any unsold seat – on any Virgin America flight, at any time. Elevate offers web-based redemption with no black-out dates. For more please visit: www.virginamerica.com

About Conde Nast Traveler: Truth in Travel: Many travel publications accept free travel and accommodations. Conde Nast Traveler does not, and its correspondents, as far as possible, travel anonymously. They experience travel the way consumers do, both the good and the bad, and report on it fairly and honestly. Conde Nast Traveler, named to Adweek’s 2008 Hot List of top ten magazines in the United States, has an audience of 3.1 million and is published by Conde Nast Publications, Inc. Conde Nast Traveler’s Web site is cntraveler.com.

About the survey: An independent firm asked more than 25,000 Conde Nast Traveler readers identified as business travelers to rate hotel chains, airports, and airlines on a variety of criteria. More than 1,700 surveys were completed, returned and tabulated. Final scores (out of 100) represent the percentage of readers who rated a hotel chain, airport, or airline excellent or very good. Virgin America rated an overall score of 68.6 – its next nearest competitor (No. 2 in the rankings) rated a 38.8.

* Fully Refundable Main Cabin and Fully Refundable Main Cabin Select fares are not subject to standard change fees. Instant Upgrade to Main Cabin Select fares are subject to the airline’s standard change fees.

**Any guest calling within the United States has access to a complimentary telecommunication relay service by dialing 711. For more information, go to: http://www.nidcd.nih.gov/health/hearing/telecomm.asp

***Terms and Conditions: All Main Cabin fares are one way and require a 1-day advance purchase. Tickets are non-refundable and non-transferable. Tickets must be purchased by 7am PDT on 09.22.09. Travel must occur between 09.22.09 and 09.30.09. Blackout dates do not apply. Seats are limited, subject to availability, and may not be available on all flights. Flight may not operate daily during off-peak periods. Changes or cancellations can be made for a $50 fee if changes are made on Virgin America’s website (www.virginamerica.com) or a $75 fee through all other channels, including the call center and at the airport, plus any increase in fare, if applicable. Guests who no-show without a change or cancel prior to scheduled departure will forfeit the amount of this fare. Any future flights booked in the same reservation will also be canceled and the fare will be forfeited. Tickets purchased from Virgin America through our reservation call center will cost an additional $15 per guest per itinerary. Any added cost associated with purchasing tickets from Virgin America through our reservation call center will be non-refundable. Fares do not include Passenger Facility Charges of up to $9 each way, September 11th Security Fees of up to $5 each way and a Federal Segment Tax of $3.60 per domestic segment. A segment is a takeoff and landing. Fares will not be honored retroactively or in exchange for any wholly or partially used ticket. Fares are not applicable to check-through connecting flights for city pairs where direct flights are offered. Fares, routes, fees and schedules are subject to change without notice. Virgin America will accept one (1) piece of checked baggage up to 70 pounds for $20 for each ticketed guest. The fee per guest for each additional checked bag up to 50 pounds from the second (2) to the tenth (10) is $20.

All Instant Upgrade Main Cabin Select fares are one way. Tickets are non-refundable and non-transferable. Tickets must be purchased by 7am PDT on 09.22.09. Travel must occur between 09.22.09 and 09.30.09. Blackout dates do not apply. Seats are limited, subject to availability, and may not be available on all flights. Changes or cancellations can be made for a $50 fee if changes are made on Virgin America’s website (www.virginamerica.com) or a $75 fee through all other channels, including the call center and at the airport, plus any increase in fare, if applicable. Any remaining balance will be placed in a credit file good for travel on Virgin America for one year from date of issue. Guests who no-show without a change or cancel prior to scheduled departure will forfeit the amount of this fare. Any future flights booked in the same reservation will also be canceled and the fare will be forfeited. Tickets purchased from Virgin America through our reservation call center will cost an additional $15 per guest per itinerary. Any added cost associated with purchasing tickets from Virgin America through our reservation call centers will be non-refundable. Seats are limited, subject to availability, and may not be available on all flights. All fares are subject to change until purchased. Fares do not include a Passenger Facility Charge. Charges of up to $9 each way, September 11th Security Fees of up to $5 each way and a Federal Segment Tax of $3.60 per domestic segment. A segment is a takeoff and landing. Fares will not be honored retroactively or in exchange for any wholly or partially used ticket. Fares are not applicable to check-through connecting flights for city pairs where direct flights are offered. Virgin America will accept one (1) piece of checked baggage up to 70 pounds for free for each ticketed guest. The fee per guest for each additional checked bag up to 50 pounds from the second (2) to the tenth (10) is $20. Additional fees apply to baggage exceeding these weight limitations, and other baggage restrictions may apply. Fares, routes, fees and schedules are subject to change without notice.

SOURCE Virgin America


Source: newswire



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