TK Carsites Continues Focus on Auto Retailer Clients
ORANGE, Calif., June 1 /PRNewswire/ — TK Carsites announced the appointment of Brad Highland as their new Vice President of Operations. Brad’s primary responsibility is oversight of TK’s customer facing operations focusing on creating and maintaining a positive experience for TK clients.
Chief Executive Officer, Richard Valenta said, “With the recent growth of TK it is vital that all client support units maintain solid, consistent service. Every client relationship is paramount to achieving TK’s strategic vision; strengthening the TK brand in the automotive space by offering best in class products and service.” Richard continued, “Brad’s primary responsibility as head of Operations is to ensure each TK client experiences the highest level of service for the full length of the relationship.”
Brad brings over eight years of operations experience in the automotive industry to the TK team. Recently he served as the Director of Business Development at KPA, an auto dealer industry leader in providing software and services covering the areas of safety, environmental and human resource compliance.
As an Operations leader, Brad has serviced and/or managed over 2,500 auto dealer customers throughout the United States. At TK, Brad is committed to promoting strong internal process and accountability that will ultimately allow TK to provide an enhanced experience for TK customers.
Brad shared, “To provide top notch service to our TK clients we need high performing, focused teams. By implementing industry best practices in areas such as recruitment, hiring, performance management, and employee retention we can acquire and retain great talent.” He continued, “My experience in the automotive space has provided me a good understanding of an auto retailer’s expectations with regards to vendor services. The focus that TK Carsites puts on serving their clients is a testament to the people at TK and their commitment to TK’s customer base.”
Brad completed his undergraduate degree at The Ohio State University, after which he completed his MBA. Brad and his wife Jo currently reside in the Newport Beach area.
About TK Carsites, Inc.
TK Carsites, Inc. is a marketing and technology services company providing solutions to automotive retailers. Currently they service over 1800 websites with customers in all 50 states. www.tkcarsites.com (714) 937-1239
SOURCE TK Carsites, Inc.