Local Resident Recognized for Customer Service Excellence at Verizon Wireless
Posted on: Friday, 27 October 2006, 15:00 CDT
MORRISTOWN, N.J., Oct. 27 /PRNewswire/ -- Somerset County resident Lindsay Krill has been named a Verizon Wireless Leader of the Business, a distinction that recognizes company employees who provide outstanding service to customers.
Krill is a customer care representative at the Verizon Wireless Communications Store in East Brunswick where she was recognized for her tireless dedication to retail customers and fellow customer care representatives.
She is among a select group of Verizon Wireless employees recognized this month as part of Customer Service Appreciation Week.
Verizon Wireless employees' commitment to outstanding customer service is a major reason why the company continues to lead the wireless industry with record-breaking customer loyalty/low rates of customer turnover or "churn" -- a key factor in measuring customer satisfaction. Other factors include Verizon Wireless network quality and reliability, and award-winning voice and data products and services.
About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 54.8 million voice and data customers. The company is headquartered in Basking Ridge, NJ. Find more information on the Web at http://www.verizonwireless.com/. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at http://www.verizonwireless.com/multimedia.
Verizon Wireless
CONTACT: David Samberg, +1-845-365-7212,David.samberg@verizonwireless.com; or Lynette Viviani, +1-973-283-9228,lynette.viviani@vivianipr.com, both for Verizon Wireless
Web site: http://www.verizonwireless.com/
Source: PRNewswire
Related Articles
- J.D. Power and Associates Reports: Optimum Business by Cablevision and Verizon Rank Highest in Satisfying Business Customers With Telecommunications Voice Services
- J.D. Power and Associates Reports: Optimum Business and Verizon Rank Highest in Satisfying Business Customers With Telecommunications Data Services
- Verizon FiOS TV Customers Don't Miss a Thing With Remote DVR Programming
- Verizon FiOS TV Customers Now Enjoy 1,000 High-Definition Video-on-Demand Titles
- J.D. Power and Associates Reports: Cox Communications and Qwest Rank Highest in Satisfying Business Customers With Telecommunications Data Services
- Verizon FiOS TV Customers Can Now Access Programming Information Through New Web Site
- Verizon Wireless to Add 300 New Employees Throughout New England in First Half of 2007; Adds to More Than 850 Employees Hired in Region in 2006
- J.D. Power and Associates Reports: Satisfaction With Wireless Service Improves As New Service Offerings and Aggressive Pricing Plans Positively Impact Customer Perceptions of the Service Experience
- Dialing Up a Higher Verizon Bill: Higher Cost for Service Reflects Customers Lost to Wireless, New Technologies.
- Cablevision Offers Customers Sprint Cell Phone Service
 |
 |
User Comments (0)
RSS Feeds