Letter: Steps Should Be Taken Regarding ‘Irritations’ ; BIRMINGHAM INTERNATIONAL AIRPORT

By MIKE KELLY

Dear Editor, I arrived back from Malaga at 4am on Monday morning on the excellent Birmingham to Malaga Monarch Airlines service. We actually arrived into Birmingham 30 minutes ahead of schedule. We then waited the 30 minutes we had gained by our early arrival into Birmingham ‘International’ Airport for steps to be brought to the airline for us to disembark.

The Australian Monarch pilot summed up the passengers’ feelings adequately on the intercom: “Sorry about this folks, we just lost our early arrival time because of the amateur ground staff servicing the plane this morning.”

This is never ending at our ‘international’ airport: long queues to check in, never-ending waits for departures and baggage reclaims, numerous letters to the Post editor on this topic, many from Chris Kelly, Chair of a transport group here in the West Midlands, and other influential business people in our area.

One wonders just when those in charge at the airport will sort out these major passenger and airline irritations?

MIKE KELLY Kings Heath

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