Vivisimo Celebrates 10th Consecutive Year as one of KMWorld’s 100 Companies That Matter in Knowledge Management
PITTSBURGH, Feb. 23, 2012 /PRNewswire/ — Vivisimo, the leader in Information Optimization, announced today that it has been named one of KMWorld’s 100 Companies That Matter in Knowledge Management for the 10th straight year. KMWorld has been recognizing top companies in knowledge management for 12 years.
“Being named one of KM World’s 100 Companies That Matter in Knowledge Management is a direct result of Vivisimo’s dedication to creating innovative solutions like Customer eXperience Optimization, that effectively address the needs of enterprise organizations that understand the correlation between improving customer service and their bottom line,” said John Kealey, CEO at Vivisimo. “This year is a special honor because it marks the 10th year in a row Vivisimo has been honored by KMWorld, which underscores our position as not only an information management trailblazer, but also a mainstay in the market.”
Customer eXperience Optimization (CXO) is an enterprise search solution that provides customer-facing professionals easy access to information assets anywhere across an enterprise, without compromising security, resulting in an exceptional customer experience. Without a solution like CXO, customer-facing professionals have to separately access multiple applications and data sources for every task which wastes time and negatively affects their relationship with the customer. CXO is a one-stop solution that eliminates the need to search multiple sources by providing a single view solution that is easy to use and understand. Providing employees with the quickest and most accurate access to information needed to perform their job results in higher customer satisfaction, more streamlined processes, and ultimately more sales.
“Vivisimo has demonstrated an unwavering commitment to their customers by helping to harvest an organization’s collective intelligence in order to best serve its entire constituency chain,” said Hugh McKellar, editor-in-chief of KMWorld.
The KMWorld 100 Companies That Matter list is compiled by KM practitioners, theorists, analysts, vendors and their customers and colleagues. This is the 12th year of the list.
KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000 subscribers about the components and processes — and subsequent success stories — that together offer solutions for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)
About Vivisimo, Inc.
Vivisimo provides enterprises with information optimization solutions that help maximize the business value of information. Unlike traditional information management products, Vivisimo’s innovative solutions help end-users find and take advantage of all appropriate and available information, regardless of source, location or type. Vivisimo’s innovative technology is delivered with a focus on end-user satisfaction and application control through easy-to-use interfaces, flexible security management and a modern architecture that enables quick deployment. Vivisimo products are available as standalone information optimization applications or as OEM versions embedded within partner applications and solutions. Vivisimo serves its clients from headquarters in Pittsburgh, USA, and through partners around the world. Visit Vivisimo.com for more information.
Press Contact: Wendy Parish
SOURCE Vivisimo, Inc.