eServGlobal Delivers Unified Recharge Solution to Wataniya Kuwait
PARIS, June 11, 2012 /PRNewswire/ –
eServGlobal (LSE: ESG & ASX: ESV), a global telecoms software vendor specialising in
Mobile Money and Value-Added Services announces that it has successfully upgraded the
recharge systems of Middle East operator, Wataniya Kuwait, to its unified solution,
Wataniya Telecom Kuwait, Best Telecom Operator of 2012 and 2011 in Kuwait, first
adopted eServGlobal voucher management technology in 2001. In February 2009 it extended
its offer by deploying eServGlobal’s solution for electronic recharge. The companies have
worked closely for more than a decade to build solutions which assist the operator to lead
and innovate in the local market.
Employing eServGlobal technology, Wataniya Kuwait is able to offer recharge through an
extensive distribution network. At present, the nationwide network encompasses more than
16,000 agents and is still expanding. The popularity of electronic recharge has now grown
to account for more than 60% of recharges.
As well as offering a complete recharge solution, PayMobile will allow the operator to
extend its services in the future to offer its postpaid subscribers a bill payment
service. eServGlobal’s technology can be extended to offer comprehensive mobile money
services including m-Commerce, Mobile Payments and Mobile Money transfer, either
immediately upon installation or at a later date via a straightforward software update.
eServGlobal’s PayMobile platform is a network agnostic solution. Its high level of
flexibility enabled the migration of 1.8 million prepaid subscribers to be completed while
the operator simultaneously changed Intelligent Network (IN) providers.
“Wataniya Kuwait is proud of its reputation as a customer driven company that aims to
provide services of real value to our subscribers,” commented Hisham Siblini, Chief
Technology Officer CTO at Wataniya Kuwait. “We selected eServGlobal’s PayMobile for our
network because of the advanced technology as well as their responsiveness and
flexibility. eServGlobal’s professional team insured a smooth migration with minimum
impact on the business.”
“The long and successful relationship that we have with Wataniya Kuwait demonstrates
not only the quality of our solutions, but also the trust that they place in our
technology to ensure they continue to deliver industry leading services to their
subscribers,” said Craig Halliday, CEO, eServGlobal. “PayMobile is a comprehensive
solution which helps operators drive new revenue and retain customers.”
Currently deployed in more than 35 installations, eServGlobal’s recharge solutions are
used every day by millions of prepaid subscribers worldwide. PayMobile allows operators to
manage both voucher and electronic recharge platforms via one unique platform, ensuring
the highest levels of reliability and efficiency.
Wataniya Telecom was commercially launched in 1999 as the first privately owned
operator in Kuwait. National Mobile Telecommunications Company (NMTC) trading under the
brand name Wataniya Telecom is listed in the Kuwait Stock Exchange and has operations in 6
countries including the Maldives, Saudi Arabia, Tunisia, Algeria and Palestine. Qatar
Telecom (Qtel) owns 52.5% of Wataniya Telecom.Wataniya is a customer-driven company that
aims to provide product and service excellence. Over the past 10 years Wataniya has risen
to be the second largest operator in one of the most competitive markets and continues
offering a wide range of prepaid and postpaid mobile voice and internet services to both
individual and corporate customers. Wataniya has built its reputation on offering
innovative services maintaining excellent network quality and delivering outstanding
customer experience. These three pillars remain the basis of Wataniya’s strategy as it
continues to solidify its strong market position.
For more information on Wataniya Telecom’s latest news, please visit
http://www.wataniya.com , follow on Twitter http://www.twitter.com/wataniyatelecom
, or check latest updates on http://www.facebook.com/wataniya or get the latest news
from the blog http://www.wataniya.com/blog.
eServGlobal specializes in Mobile Money solutions and Value-Added Services (VAS), to
help Mobile Service Providers increase their revenue and gain and maintain customer
ownership. eServGlobal invests heavily in product development, using carrier-grade,
next-generation technology and aligning with the requirements of more than 80 customers in
over 55 countries.
For more than 28 years mobile, fixed, Internet and telecom providers have used
eServGlobal solutions to lead and innovate in their local markets, leveraging their core
assets and their trusted agent and subscriber relationships.
With 14 offices globally, eServGlobal provides full “end-to-end” and “any account to
any account” Mobile Money Services and International Remittance Services. eServGlobal’s
HomeSend solution is the only mobile-centric international remittance hub to gain
endorsement from the GSM Association.
eServGlobal’s Value-Added Services in promotions, loyalty and messaging enable service
providers to engage with their subscribers in a personalized and dynamic manner.
To reduce time-to market and to meet the needs of operators and banks, eServGlobal
provides multiple licensing alternatives as well as SaaS-based products and services.
eServGlobal is listed on the Australian Securities Exchange (ESV) and the London Stock
Exchange AIM (ESG). More information at: http://www.eservglobal.com