Shoosmiths Launches New Bereaved Service
NORTHAMPTON, England, September 25, 2012 /PRNewswire/ –
Access Legal, the private client arm of top national law firm Shoosmiths LLP, has
launched a new service for those recently bereaved that aims to provide a thoroughly
professional, seamless, integrated and empathetic approach to the legal issues associated
with a death.
Commenting on the new Bereaved Service
[http://www.access-legal.co.uk/services/Bereaved-services-4679.htm ] launch, David Palmer,
practice group head of Access Legal Private Client said: “Aligning our proposition to
satisfy our clients’ need is key to how we differentiate ourselves. While other law firms
simply list their products and services under categories and headings convenient for them,
this new, integrated service addresses the complex and interconnected issues people have
to face after a bereavement in a way they will appreciate and relate to.”
Presenting legal services in terms that are both understandable and accessible is
nothing new for Access Legal [http://www.access-legal.co.uk ]. However, the new Bereaved
Service is intended to grow into a comprehensive one-stop resource providing not just
technical legal advice, but all the information, support and practical guidance needed in
the aftermath of bereavement with absolutely no obligation to purchase or commission any
of the services on offer.
National head of clinical negligence, Richard Follis, added: “The Bereaved Service
does incorporate all the discrete areas of legal expertise that many other solicitors
would offer, but what is new is the approach in providing those legal services together
with other advice about benefits, official responsibilities and coping with the emotional
impact of bereavement. To my knowledge, no other law firm has such a holistic, integrated
proposition based on the needs of the bereaved rather than the convenience of lawyers.”
Follis maintains that the service has been shaped by the fact that bereavement is not
a discrete or episodic experience. A death generates many onerous official tasks and
obligations for surviving family and friends at what is an emotionally difficult time so
the service aims to minimise the personal stress the recently bereaved must endure.
Practicalities may dictate legal expertise that could range from power of attorney
prior to a death through to representation at an inquest, challenging a will, sorting out
probate issues or seeking financial compensation immediately afterwards. However,
Shoosmiths has also invested heavily in training the staff who will man a dedicated
bereavement helpline to provide not just advice and assistance about legal issues, but
also to understand the caller’s situation and give advice and guidance about the many
issues that confront any recently bereaved person.
The helpline on 03700 864 570 is available seven days a week and lines are open Monday
to Friday 8 am to 8 pm, Saturday 9 am to 6 pm and Sunday 10 am to 4 pm.
From assisting with buying a house to making a will or claiming compensation for an
injury – Access Legal have it all covered. Whatever legal obstacles life throws in the way
way, Access Legal from Shoosmiths can help tackle them.
Access Legal is a specialist in everything from selling a home to employment rights,
motoring law to personal injury. It will protect the client’s assets, uphold consumer
rights and guide clients through a coroner’s inquest.
For further information please contact: Allan Bisset Content Manager Shoosmiths The Lakes Northampton NN4 7SH +44-(0)3700-866736 http://www.access-legal.co.uk