Aceso Completes Install of Hospital TV Network at Swedish Health Services, Issaquah Campus
Premier healthcare software/technology solutions company’s digital media integrated video network will engage patients and visitors with educational information and profiles of healthcare providers for one of the top hospitals in the nation
BOSTON, Jan. 31, 2014 /PRNewswire/ — Boston-based Aceso(TM) Interactive has completed the installation of its Hospital TV Network, (“HTV”), at Swedish Health Services, Issaquah, Washington Campus. Aceso’s network of digital screens enables patients and visitors to experience HTV’s relevant and timely content in common areas, waiting rooms and lobbies. Aceso’s engaging and efficient audiovisual solution communicates a caring experience across the entire hospital enterprise to bring patients, visitors and staff closer together.
Aceso and Issaquah collaborated to re-purpose a total of twenty-four high-definition display screens into an interactive digital network, integrating screens in Cafe 1910, the main elevator lobbies, and screens in public waiting areas as well as a new display application for presentation at the 12-screen feature wall in the main lobby. The digital media content platform will engage patients and visitors by allowing participants to interact with screens in real time using their smartphone, but without application software, (“app”). The technology utilizes unique barcodes that provide interactive tools to deploy, monitor, and measure local messaging promoting specific services within the Issaquah facility.
A primary factor in switching to Aceso’s HTV solution was the ability to allow hospital staff to easily change and update screen content on their own. The content ranges from physician biographical information to patient educational videos or marketing promotional content on any display screen within the network. This mobile integration adds a new dimension of communication while presenting credible programming from trusted sources that invite patients and visitors into a memorable video experience from multiple distribution platforms. Aceso’s cloud-based digital media solution offers a full range of creative options so Issaquah providers can create and manage local messages supporting interactive experiences that bridge digital screens and smartphones.
“The Aceso HTV deployment will provide educational information around services we provide to patients and the skill sets of the providers who offer these services,” remarked Chuck Salmon, Issaquah’s Chief Executive. “This fully integrated network will provide information on patient safety and quality in the video presentations and deliver a better service to our patients because it gives them more information and a better understanding of our offerings while they are in our facility. HTV content can now direct users to mobile landing pages that contain much more information and interactivity than can be afforded on static screens. By providing information to our patients, we will better serve them when they make a request for a service based on their needs.”
“With the installation of the Aceso HTV digital signage solution we now have a dynamic communications channel to deliver timely information to our patients and visitors, eliminating the need for paper materials throughout the facility, especially in our Conference Center,” commented Chelsea Westcott, Sr. Finance and Business Development Analyst. “We’re especially pleased that we can now make changes and monitor the system anytime, anywhere.”
Geoff Fiedler, one of Aceso’s Co-Founders and President, remarked about Aceso’s HTV Network introduction of mobile technology in a healthcare environment: “The ability for patients and visitors to access our client’s content on their mobile device is a critical step in realizing our vision of enabling people to better manage their health whether they are at a health system facility or on the go.”
In its first year of eligibility Swedish Medical Center’s Issaquah campus has earned the distinction as one of the ‘Top Hospitals’ in the nation at providing the highest quality of patient care, according to The Leapfrog Group’s annual survey of more than 1,300 hospitals. The designation was awarded to only two hospitals in Washington State. Swedish Issaquah, which opened in 2012, is one of only 55 urban hospitals named as a ‘Top Hospital’ by Leapfrog, which also recognized 22 top rural hospitals and 13 top children’s hospitals. Widely cited as the nation’s most competitive hospital quality award, the Top Hospitals designation recognizes hospitals that deliver the highest quality care by preventing medical errors, reducing mortality for high-risk procedures and reducing readmissions for patients. Swedish is affiliated with Providence Health & Services, which is a Catholic, not-for-profit organization founded by the Sisters of Providence in 1856 with 27 hospitals, 214 physician clinics and almost 53,000 employees across five states. For more information, visit www.providence.org.
Aceso provides the nation’s premier interactive patient care and digital media solutions, UpCare(TM)/ UpTech(TM), delivering patient-specific educational content, top entertainment and bedside assistance to enhance recovery, ease staff workload and improve outcomes. Aceso’s interactive eCareBoard(TM) technology engages patients and families in their care by automatically displaying meaningful information on a digital display panel within the patient room. The eCareBoard is an innovative tool for patients, staff and families enabling them to become actively involved in their care and better coordinate education and patient care. Hospital Television Network, (“HTV”), Aceso’s digital network of display screens, enables patients and visitors to experience personally relevant and timely content in common, waiting and treatment areas. Established in 2009, Aceso advances patient care for some of the nation’s leading hospital networks, from the bedside up. Please visit www.aceso.com for more information.
Media Contacts: Aceso- Swedish-Issaquah- Brian Stone Clay Holtzman (800) 552-6922 Direct - (206) 386-2748 Cell- (206) 794-7441
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