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Frost & Sullivan to Host Several Information & Communication Technology Briefings

Posted on: Monday, 8 December 2008, 17:22 CST

MOUNTAIN VIEW, Calif., Dec. 8 /PRNewswire/ -- The Information & Communication Technologies practice at Frost & Sullivan is pleased to announce its 2008 Quarterly Analyst Briefing Presentations on the contact centers market, mobile and wireless market and the unified communications market.

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Join Principal Analyst Keith Dawson on Tuesday, December 9, 2008 at 10:00 a.m. PST as he discusses "Contact Centers in a Down Economy: Is Cost Control Back on Top?" This presentation provides an extensive analysis for the contact centers market. With the economy taking a severe dive, many contact centers are poised to take hits in budgets for technology and headcount. Is this the best move? Will companies that invest in their customer experience infrastructures fare better in the long term? Now is the time for contact center operation professionals to prove their value.

On Wednesday, December 10, 2008 at 8:00 a.m. PST, Vice President & Chief Analyst, Dr. Gerry Purdy will identify the major trends that will shape the future of mobile and wireless in his presentation, "Visions of 2009: Paradigm Shifts in Mobile & Wireless Communications." Both near term trends and long term paradigm shifts will be presented. Dr. Purdy uses his 35+ years experience to give attendees major insights that will drive the future of the mobile and wireless market.

Principal Analyst, Melanie Turek's briefing, "Changing the Way We Work: Unified Communications Sees Triple-Digit Growth" will take place on Tuesday, December 16, 2008 at 10:00 a.m. EST. 2008 is the year unified communications went prime time. As workers grow increasingly virtual, their employers are giving them new forms of communications-IP-based applications that integrate voice, data and collaboration with the click of a mouse, and which allow users to connect from anywhere, anytime. To take advantage of the significant market opportunity, telephony and desktop application vendors are creating new products, services and pricing models. The presentation will highlight the state of the market today, and where it will be in five years; analyze the relative merits of offerings from the major players; and identify the trends, drivers and challenges that will shape the market for years to come.

To participate, please email Stephanie Ochoa, Corporate Communications, at stephanie.ochoa@frost.com with the following information: your full name, title, company name, company telephone number, company e-mail address, city, state and country. Upon receipt of the above information, a registration link will be emailed to you. You may also register to receive a recorded version of the briefing at anytime by submitting the aforementioned contact details.

Frost & Sullivan, the Growth Partnership Company, partners with clients to accelerate their growth. The company's TEAM Research, Growth Consulting and Growth Team Membership(TM) empower clients to create a growth-focused culture that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 30 offices on six continents. For more information about Frost & Sullivan's Growth Partnership Services, visit http://www.frost.com

SOURCE Frost & Sullivan

Source: PR Newswire

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