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Last updated on May 27, 2012 at 13:51 EDT

Whoop(SM) Unveils Mobile Customer Service Solution

January 27, 2009
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ATLANTA, Jan. 27 /PRNewswire/ — Whoop, Inc. announced today a
pre-packaged, fully customizable mobile solution built especially for customer
service departments. The Whoop Queue Customer Service Solution is part of the
Whoop Apps family of easy-to-use and ready-to-go mobile applications and
templates available exclusively through Whoop at http://www.whoopmobile.com.

“Companies are constantly tweaking their support levels to optimize call
response times, minimize hold patterns and resolve customer issues
efficiently,” said Whoop chairman and CEO Mark Morel. “With the Whoop Queue
Solution, a company can more efficiently engage with customers seeking
service, saving money and improving service.”

Customers who call a Whoop Queue enabled call center will be invited to
enter their mobile number, request specific information based on pre-defined
criteria, request a call-back from the company, and be advised as to when the
company will call back. Via the Whoop Queue Solution, the company will
automatically send to the customer’s mobile device information relevant to the
stated issue. The content could include rich media such as video or audio, or
it could comprise mainly text, including the expected call back time.

For more information on Whoop Queue or to schedule a demonstration, visit
http://www.whoopmobile.com/WhoopQueue or call +1-877-88Whoop.

About Whoop. Delivered via a Web-based platform, Whoop makes it easy for
everyone to create, publish and share text, mobile content or rich media to
virtually every mobile device. Customers include large and mid-tier companies,
publishers, ad agencies, PR firms, interactive studios and direct marketing
agencies. Whoop has operations in the U.S., Europe and South America. For more
information, call +1-877-88Whoop or visit http://www.whoopmobile.com.

SOURCE Whoop, Inc.


Source: newswire