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Whoop(SM) Unveils Mobile Customer Service Solution

Posted on: Tuesday, 27 January 2009, 12:00 CST

ATLANTA, Jan. 27 /PRNewswire/ -- Whoop, Inc. announced today a pre-packaged, fully customizable mobile solution built especially for customer service departments. The Whoop Queue Customer Service Solution is part of the Whoop Apps family of easy-to-use and ready-to-go mobile applications and templates available exclusively through Whoop at http://www.whoopmobile.com.

"Companies are constantly tweaking their support levels to optimize call response times, minimize hold patterns and resolve customer issues efficiently," said Whoop chairman and CEO Mark Morel. "With the Whoop Queue Solution, a company can more efficiently engage with customers seeking service, saving money and improving service."

Customers who call a Whoop Queue enabled call center will be invited to enter their mobile number, request specific information based on pre-defined criteria, request a call-back from the company, and be advised as to when the company will call back. Via the Whoop Queue Solution, the company will automatically send to the customer's mobile device information relevant to the stated issue. The content could include rich media such as video or audio, or it could comprise mainly text, including the expected call back time.

For more information on Whoop Queue or to schedule a demonstration, visit http://www.whoopmobile.com/WhoopQueue or call +1-877-88Whoop.

About Whoop. Delivered via a Web-based platform, Whoop makes it easy for everyone to create, publish and share text, mobile content or rich media to virtually every mobile device. Customers include large and mid-tier companies, publishers, ad agencies, PR firms, interactive studios and direct marketing agencies. Whoop has operations in the U.S., Europe and South America. For more information, call +1-877-88Whoop or visit http://www.whoopmobile.com.

SOURCE Whoop, Inc.

Source: PR Newswire

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