Experts at Healthcare Conference Support Investments in the Health of Work Culture and Care Processes, Not Just Technology
– Attendees at The 18th CPM Resource Center Conference Hear
Recommendations for Change in the Stimulus Plan Era
The healthcare industry has a unique opportunity to make valuable use of
the billions allotted for healthcare information technology transformation in
the American Recovery and Reinvestment Act, also known as the “Stimulus
Package,” according to observations shared at the 18th CPM Resource Center
(CPMRC) International Conference, held in
Rather than investing exclusively in new technologies, providers must
simultaneously re-engineer workplace culture and patient care processes.
“We think there’s an opportunity to improve patient care quality, but
only if we transform how information is processed and used in clinical
decision making,” said
Emeritus of CPMRC. “Investing in hardware and technology is important, but
people, processes and work culture are equally important – we need to focus
on balancing both sets of priorities.”
The 18th Annual CPMRC International Conference was organized around the
theme of “think big, take risks, and partner now.” The conference included
speakers such as:
- Benjamin S. Carson, Sr., M.D., an internationally known pediatric
neurosurgeon recently featured in a TNT television biopic called
"Gifted Hands: The Ben Carson Story," starring Cuba Gooding Jr.;
- Laura Adams, MSN, RN, President and CEO of the Rhode Island
Quality Institute and member of the inaugural board of the American
Health Informatics Successor, the National E-Health Collaborative;
- Warren MacDonald, who became the first double above knee
amputee to reach the summit of Africa's tallest peak, Mt. Kilimanjaro;
and
- Faith Roberts, BSN, RN, CRRN, who speaks across the U.S. and
Canada on topics such as the socialization of nurses into the
profession, humor, spirituality, and parish nursing.
Clinicians and executives who attended the CPMRC event heard the value
and need for transforming the health of work cultures, advancing the
foundational skills of dialogue, partnership and Polarity Management(TM), to
successfully integrate and speed adoption of new technology to co-create the
best places to give and receive care. Spending money on new technology for
the sake of automating existing processes would be wasteful – CPMRC suggests
a better approach is to strategically select technology that is intentionally
designed to enable interdisciplinary caregivers to provide excellent patient
care.
“The CPMRC Consortium provides great examples of what is working in
healthcare today and where time and money should be prioritized during this
time of stimulus funding,” said
President and Chief Professional Practice Officer. “The road to true
interoperability is expedited when you have intentionally designed automation
that supports standards of care that are evidence-based and then connected
across multiple venues of care to achieve sustainable quality,
patient-centered outcomes.”
Recommendations for Change
CPMRC, which offers an evidenced-based framework with products and
services to help health care organizations create healthy work cultures and
integrated health systems, offers these recommendations for change in the
stimulus plan era:
- Focus on underlying issues. Many healthcare professionals
view problems as technology related when they actually involve patient
care processes compounded by unhealthy work cultures.
- Work through seemingly unsolvable, unavoidable and
indestructible problems by managing the polarities which are inherent
in transforming practice and technology.
- Intentionally designed automation (IDA) to strengthen interdisciplinary
partnerships, patient care coordination and ultimately healthier
relationships with each other and patients.
- Strengthen work cultures by operating with shared purpose,
facilitating team communications and partnerships to strengthen
mission, accountability and trust.
- Pay attention to clinical roles, practice, workflow,
integration and outcomes, as well as the disciplined use of evidenced-
based clinical tools.
- Invest in Partnership Infrastructure, sustaining engagement
of clinicians and leaders across health care settings, to successfully
adopt technology at the point of care.
About CPM Resource Center
The CPM Resource Center (CPMRC) offers content, processes, tools and
services that support practice advancement, cultural transformation, infusion
of evidence-based care, and interdisciplinary integration at the point of
care. CPMRC’s evidence-based products and professional services assist
healthcare organizations in creating a healthy work culture and
interdisciplinary integration using the CPM Professional Practice
Framework(TM) that supports and advances professional practice and
appropriate standardization of care. The International Consortium of over 260
rural, community and university settings connects clinicians and leaders to
advance clinical scholarship and research. Practice Education Partnerships
bridge the transition from education to practice in schools of Nursing and
Allied Health. CPMRC is a business unit of Elsevier. For more information on
CPMRC, please visit www.cpmrc.com.
About Elsevier
Elsevier is a world-leading publisher of scientific, technical and
medical information products and services. Working in partnership with the
global science and health communities, Elsevier’s 7,000 employees in over 70
offices worldwide publish more than 2,000 journals and 1,900 new books per
year, in addition to offering a suite of innovative electronic products, such
as ScienceDirect (http://www.sciencedirect.com/), MD Consult (
http://www.mdconsult.com/), Scopus (http://www.info.scopus.com/),
bibliographic databases, and online reference works.
Elsevier (http://www.elsevier.com/) is a global business headquartered in
Reed Elsevier Group plc (http://www.reedelsevier.com/), a world-leading
publisher and information provider. Operating in the science and medical,
legal, education and business-to-business sectors,
high-quality and flexible information solutions to users, with increasing
emphasis on the Internet as a means of delivery.
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ENL (New York Stock Exchange).
Tom Reller, Director, Corporate Relations
+1-212-462-1912
T.Reller@elsevier.com
SOURCE Elsevier B V