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Last updated on May 27, 2012 at 13:51 EDT

Millennium Teleservices, LLC Named #1 on the 2009 Top 50 Teleservices Agencies Ranking by Customer Interaction Solutions Magazine

March 13, 2009
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EDISON, N.J., March 13 /PRNewswire/ — Millennium Teleservices, LLC (www.mmtel.com) announced today that Technology Marketing Corporation (TMC(R)), a global integrated media company, has ranked Millennium the largest outbound telemarketers in the United States on its 24th Annual Top 50 Teleservices Agencies by its publication Customer Interaction Solutions(R).

“We are proud of continuing its longstanding position as one of the premiere outbound telemarketing agencies in the United States. We are particularly pleased to recapture our #1 ranking especially during these financially challenging times, said Lisa Slader, President of Business Operations for Millennium Teleservices.

Millennium Teleservices Acting Chief Executive Officer added, “It is the intention of our new leadership team to blend the preservation of past successes of Millennium Teleservices and Civic Development Group while creating a twenty first century culture based on global respect and right relations with all our clients, employees, suppliers, the environment, and corporate citizenship. We are all excited about the transformation Millennium Teleservices and Civic Development Group has embarked upon.”

The 24th Annual Top 50 Teleservices Agencies Ranking recognizes the top outbound and inbound teleservices agencies, both domestic and international, as well as interactive inbound, as measured by the amount of billable teleservices minutes they have completed during the past year.

“The editors of Customer Interaction Solutions have ranked Millennium a Top 50 Teleservices Agency because they were able to document through verification letters from their telecommunications carriers that they are one of the largest outsourced call center providers in the industry,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Interaction Solutions. “This ranking is truly the benchmark for choosing large-size, large-capacity teleservices agencies.”

Millennium has met the stringent criteria set by the editors of Customer Interaction Solutions. Millennium’s billable minutes were verified by the editors for accuracy and reliability and submitted a letter of verification from its telephone service providers certifying the number of minutes billed during the 12 month period from November

1st, 2007 to October 31st, 2008.

The Top 50 Outbound Teleservices Agencies rankings are published in the March 2009 issue of Customer Interaction Solutions magazine and the Inbound ranking, together with the interactive inbound and the global aggregate ranking, will be published in the April 2009 issue.

About Millennium Teleservices

Millennium Teleservices, LLC, a subsidiary of CDG Management, LLC, has been privately held for over twenty years. The company began as Civic Development Group, dedicated to outbound telemarketing on behalf of public safety charities and expanded services over ten years ago to include traditional outbound telemarketing and inbound services to Fortune 500 companies. Millennium Teleservices and Civic Development Group have offices in 30 states and employ several thousand workers. We have been a leader in commercial outbound telemarketing and fundraising for over a decade. We have recently expanded our inbound service offerings and are preparing to launch insurance services later this year. Please visit www.mmtel.com or www.civicdevelopmentgroupnj.com for more information on how we can help you acquire new customers and maximize your existing relationships.

SOURCE Millennium Teleservices, LLC


Source: newswire