• E-mail
• Print
• Comment
• Font Size
• Digg
• del.icio.us
• Discuss article

Stream Global Services Named in 2009 Global Services 100

Posted on: Wednesday, 1 April 2009, 08:00 CDT

BOSTON, April 1 /PRNewswire-FirstCall/ -- Stream Global Services, Inc. (NYSE Amex: OOO), a leading integrated business process outsourcing (BPO) provider, was named to the 2009 Global Services 100 (GS100) list and ranked as a winner in the top 10 Best Performing Contact Center category. Stream has made both lists for four consecutive years; this year moving to fifth place on the category list from ninth position in 2008. Global Services magazine and consulting firm neoIT announced the category awards at the 2009 Global Services Conference in New York in February.

The Global Services 100 honors global companies that demonstrate leadership, innovation and outstanding performance in information technology outsourcing (ITO) and business process outsourcing (BPO). The GS 100 companies are selected on the basis of a research study conducted by Global Services magazine and neoIT, an outsourcing advisory company. The GS 100 also includes leaders in 11 different categories including Best Contact Centers. The GS100 holds the distinguished position of being the only objective award program of its kind in the Services Globalization industry.

"Making the GS100 and top 10 contact center category lists for four straight years is a testament to Stream's dedication to service excellence and outstanding operational performance," said Chairman and CEO Scott Murray. "Stream's global processes and multi-shore footprint ensure optimal delivery of our service solutions across all our market segments. Our strong focus on client relationship management has enabled us to sustain and grow our business."

Stream's most recent growth activities include a solution center acquired in El Salvador, its fifth site in the emerging Latin American market, and one in the Philippines. In addition to its global expansion and offshore capabilities, Stream continues to grow its business by delivering consistent, high-quality service to all its clients. "Moving up in this year's best performing contact center category list is an even greater accomplishment given our rapid growth in the past year. It is an honor to be recognized in the industry while still serving our clients and garnering their support and recognition as well," continued Murray.

"The Global Services 100 Study, in its fifth year, has become the industry standard for identifying leading companies around the world who are making an impact in the field of global services. We congratulate this year's field, especially the organizations that have demonstrated functional and geographic excellence and were selected to the category specific 'Top 10 Lists'," said Eugene Kublavov, CEO, neoIT.

For more information contact: Karen Falcone VP, Global Marketing Stream Global Services Karen.falcone@stream.com

About Stream Global Services, Inc.

Stream Global Services, Inc. is a leading provider of integrated business process outsourcing services such as, technical support, customer retention, customer sales, cash collections, warranty support, customer care, web hosting and other professional services for Fortune 1000 clients in the technology, software, computing, consumer electronics, media and communications sectors. Stream has more than 17,000 technical experts and other employees across 33 solution centers in 18 countries. For information about Stream, visit www.stream.com.

SOURCE Stream Global Services, Inc.

Source: PR Newswire

More News in this Category