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Cox Experts Stand Ready to Help Consumers Get Through the Digital Transition

Posted on: Wednesday, 10 June 2009, 10:53 CDT

Instant installation available to consumers who still need to prepare

HERNDON, Va., June 10 /PRNewswire/ -- Cox Communications announced today that consumers who have yet to prepare for the Digital Transition should look no further than their local Cox office for help. The June 12, DTV transition deadline is just days away and those who continue to rely on "rabbit ears" or an antenna for access to local broadcast stations must take action. Cox customers currently renting analog set-top boxes can simply exchange their current box for a digital set-top box at no additional cost. Consumers can call Cox at (703) 378-8422 in Fairfax and (540) 373-6343 in Fredericksburg and have video service installed within 24-48 hours to continue watching their favorite television shows.

(Logo: http://www.newscom.com/cgi-bin/prnh/20080717/NETH028LOGO )

"With Cox's Instant Install teams, consumers can make one local call and our technicians will ensure that they continue receiving the stations they love," said Janet Barnard, senior vice president and general manager of Cox Communications Northern Virginia. "Some consumers are still confused by the transition and have put off taking any action. Cox is standing by ready to help."

By June 12, all full-power broadcast stations are required to switch to digital-only broadcasting. Congress mandated that full-powered television broadcast stations (like ABC, NBC, CBS, Fox affiliates and more) must return their analog spectrum to the government and broadcast only digital signals over the public airwaves. After this date, analog television sets that rely on "rabbit ears" or rooftop antennas to access local broadcast stations will not be able to receive these broadcast signals

Cox is offering a low-cost solution that includes 12 months of free limited basic cable service to new customers who sign up for at least one additional Cox service, such as high-speed Internet or digital phone service. This offer ensures consumers will continue to receive their favorite broadcast stations plus other cable channels (like TBS, Home Shopping Network and CSPAN.)

Consumers who choose to access over-the-air signals with a converter box should consult the FCC's Web site to determine which local broadcasts will be available and how strong the signal will be after the DTV transition. More information can be found at http://www.fcc.gov/mb/engineering/maps/.

"Connecting to Cox is quite simply the easiest and most convenient way to make sure you continue receiving your local broadcast stations," said Barnard. "With Cox basic cable service, there is no equipment to buy and no complicated box installation. It's easy to get started and now customers can connect almost immediately!"

About Cox Communications:

Cox Communications is a multi-service broadband communications and entertainment company with 6.2 million total residential and commercial customers. The third-largest cable television company in the United States, Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network. Cox Business is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long distance services, as well as data and video transport services for small to large-sized businesses. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services. Cox Communications wholly owns and operates the Travel Channel. More information about the services of Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com, www.coxbusiness.com, and www.coxmedia.com.

SOURCE Cox Communications

Source: PR Newswire

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