Alpine Access to Hire 400 Bi-Lingual Employees by Year’s End
DENVER, Aug. 25 /PRNewswire/ — Alpine Access, the premier provider of contact center solutions for brand-conscious companies, announced today that the company is hiring 400 bi-lingual employees within the next four months. The company is looking for customer care professionals who speak Spanish or Chinese (Mandarin and/or Cantonese specifically) as well as English in order to meet demand from new and existing customers. These bi-lingual positions provide the ability to work from home and can be based throughout the nation.
Ideal candidates are bi-lingual self-starters desiring home-based employment. Alpine Access customer care professionals have strong educational backgrounds, previous customer service experience, the ability to problem solve and empathize with customers and good computer skills. Financial services experience and/or soft collection skills are a plus for bi-lingual applicants. Employees must have their own computer, high speed Internet, a dedicated landline telephone, a corded headset and a quiet workspace. To learn more about specific employment requirements or to apply for a home-based position, applicants should visit the Alpine Access website at www.alpineaccess.com and click on the ‘Apply’ tab.
Alpine Access’ continued workforce expansion and increased emphasis on multi-language employees allows the company to create a customized team of professionals with skills that closely match specific client requirements. Recruiting from a large and diverse pool of applicants from across the United States also ensures that Alpine Access customer care representatives are more mature, better qualified and have a greater cultural understanding than those in traditional brick and mortar call centers. This results in higher average order size, greater revenue per call and increased customer satisfaction.
“By strengthening our workforce with additional bi-lingual employees, we can more fully meet the needs of our clients and provide even better service to their customers,” said Christopher M. Carrington, CEO of Alpine Access. “Quality customer care begins with employees that have a deep understanding of the cultural requirements of a client’s customer base and who can speak their language. This hiring effort is one more example of how the virtual nature of our business allows us to deliver outstanding business value and service.”
About Alpine Access
Alpine Access pioneered the home-based employee contact center model in 1998 to deliver high quality customer service at a lower cost for brand-conscious companies. By matching customer care professionals to client needs, Alpine Access’ services are proven to strengthen customer loyalty, improve operational efficiencies and increase financial success for Fortune 500 customers in a variety of industries. With employees in more than 1,000 cities, Alpine Access offers assistance across the entire spectrum of services – from outsourcing to consulting to training – to help clients benefit from a home-based operation. For more information, visit the Alpine Access website at www.alpineaccess.com or call 1-866-279-0585.
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SOURCE Alpine Access