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Capital Health Plan of Tallahassee Selects Health Dialog for Care Management Services

Posted on: Thursday, 23 August 2007, 09:14 CDT

Health Dialog Services Corporation today announced it has been selected by Capital Health Plan (CHP) of Tallahassee, Florida to provide individuals access to whole person care management services. Capital Health Plan is highly rated for both quality and member satisfaction in the State of Florida.

Under the agreement, CHP will roll out Health Dialog's Collaborative CareSM program, including Health Coaching and related support, to its 113,000 commercial and Medicare members and dependents.

Health Dialog Health Coaches, who are nurses, dieticians, and respiratory therapists, work with individuals and their family members telephonically and online to help them manage chronic conditions, significant medical decisions, and general health and wellness concerns. Using a Shared Decision-Making® approach, Health Coaches are available 24/7 to help individuals understand the total picture of their health, as well as risks, benefits, and outcomes of various treatment options, so they can gain the skills and self-reliance necessary to work more effectively with their physicians.

"We are very excited to provide our members with care management services that enhance the doctor-patient relationship," said Dr. Nancy Van Vessem, Chief Medical Officer at CHP. "The depth and scope of Health Dialog's offerings are exactly what we are looking for to help improve healthcare quality."

"We are pleased to have been selected to make an impact on the health of individuals at Capital Health Plan," said George Bennett, Chairman and CEO, Health Dialog. "Capital's tightly integrated care systems and member-focused culture provide us with an excellent starting point for enhancing quality of care."

As part of the Health Dialog program, individuals will have access to award-winning educational resources in print, audio, video, and online. The Dialog CenterSM, Health Dialog's member-facing website, provides individuals with a variety of tools, including detailed health information through the Healthwise® Knowledgebase, decision aids to support assessment of treatment options, and a suite of online health & wellness modules that address issues such as back pain, smoking cessation, nutrition improvement, weight management, fitness and exercise, and stress management.

As part of the agreement, CHP physicians will also have access to Health Dialog's industry-leading SMART® Registry tool. This reporting component provides primary care physicians with actionable clinical information. Reports generated for physicians through the SMART® Registry include patient reports, practice reports, and peer-comparison reports.

About Health Dialog

Health Dialog is a leading provider of care management services, including disease management, and is one of the fastest growing privately held firms in the U.S. The firm helps physician groups, health plans, and self-insured employers improve healthcare quality while reducing overall costs. The firm's services include analytic services and telephonic, online, and other care management support for individuals, payors, and physicians. Health Dialog helps individuals become more actively engaged in the management of their health and healthcare and have more effective relationships with their physicians. For more information about Health Dialog, please visit their website www.healthdialog.com.

About Capital Health Plan

Capital Health Plan provides health care benefits to more than 113,000 residents of Leon, Gadsden, Wakulla and Jefferson counties in Florida. CHP is an affiliate of Blue Cross Blue Shield of Florida and an Independent Licensee of the Blue Cross Blue Shield Association. For more information, please visit www.capitalhealth.com.

Source: Business Wire

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