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Research and Markets : Pursuing Perfect Care: Improving Chronic Care Outcomes By Treating the Whole Patient

Posted on: Wednesday, 12 September 2007, 12:00 CDT

Research and Markets (http://www.researchandmarkets.com/reports/c68162) has announced the addition of Pursuing Perfect Care: Improving Chronic Care Outcomes by Treating the Whole Patient to their offering.

While following evidence-based guidelines or performance measures can result in bonus payments under pay-for-performance programs and can yield improvements in quality of care, what can really drive improved outcomes and patient satisfaction rates is a focus on pursuing perfect care. Readmission and mortality rates have been dramatically reduced by healthcare organizations who look at whole patient needs for individuals with chronic conditions.

During Pursuing Perfect Care: Improving Chronic Care Outcomes by Treating the Whole Patient, a 90-minute audio conference on August 22, 2007 on CD-ROM, we heard from organizations who are implementing perfect care processes in heart failure and medication management with details on how they've implemented their programs and the results they are achieving.

Donna Isgett, vice president for clinical effectiveness at McLeod Health, described the perfect care processes at McLeod while Leanne Huminski, chief nursing officer, McLeod Regional Medical Center, provided the inside details on the medication management program, which has a goal of eliminating adverse drug events.

We heard from Lenore Blank, administrative manager and Michele Gilbert, education coordinator of the heart failure team and pulmonary hypertension program at Hackensack University Medical Center (HUMC), on their team's perfect care processes that provide care across the continuum for heart failure patients from their acceptance into the program to their return home.

They discussed their identification and stratification strategies, how they mentor and educate nurses serving these patients, the indicators and tools they use and how they've streamlined the discharge process and improved medication reconciliation.

HUMC and McLeod Health are two of only seven healthcare organizations in the country selected to lead improvements in healthcare quality through Pursuing Perfection: Raising the Bar for Health Care Performance. Pursuing Perfection is a $21 million initiative sponsored by the prestigious Robert Wood Johnson Foundation (RWJF) and the Institute for Healthcare Improvement (IHI), an internationally recognized leader in healthcare quality.

These two organizations provided details on:

-The key factors in developing perfect care processes;

-The impact on work flow;

-Perfect care processes and results by disease state; and

-Training and engagement of key staff.

Available formats

-CD-ROM for computer play

-CD-ROM for stereo play

Please note the stereo version ships as two CD-ROMs, whereas the .mp3 version ships as one CD-ROM.

For more information visit http://www.researchandmarkets.com/reports/c68162

Source: Business Wire

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