Sunrise Health Contracts With Best Upon Request for Concierge Services
Posted on: Thursday, 13 September 2007, 12:00 CDT
Patients at Sunrise, Sunrise Children's, MountainView and Southern Hills Hospitals, all part of Sunrise Health in Las Vegas, Nevada, now have access to an on-site concierge service provided by Cincinnati-based Best Upon Request. To help reduce the stresses of hospital guests, especially out-of-town patients, concierges are available to assist with lodging, food, transportation, personal errand-running and more.
"We believe there is more to caring for patients than attending only to their medical needs," said Caren Bedsworth, director of community services. "We also understand that just because our patients need to slow down for a hospital stay, the world does not. Our partnership with Best Upon Request concierge services is aimed at alleviating our patients' stresses, which will lead to a more pleasant and successful recovery."
Sunrise Health considers maintaining a high level of patient-satisfaction, as well as enriching a person's quality of life, a critical component to being a leader in patient-focused care. The concierge services are provided free of charge; patients only pay for costs of goods and incidentals (such as mileage and parking).
About Sunrise Health
Sunrise Health is the most technologically advanced hospital network in Southern Nevada. Committed to providing the finest technology and quality healthcare to the Southwest, Sunrise Health includes Sunrise Hospital, The Nevada Neurosciences Institute, Southern Hills Hospital, MountainView Hospital, Sunrise Children's Hospital and four specialty surgery centers. Specialty services include a suite of the latest diagnostic and surgical technologies, a designated Comprehensive Cancer Center, The Breast Center at Sunrise, the state's only Children's Hospital and women's healthcare and comprehensive stroke programs. Sunrise Health hospitals have consistently received top scores in quality ratings from HealthGrades, a national hospital ranking service.
About Best Upon Request
A Minority Business Enterprise established in 1989, Best Upon Request received the 2005 Small Business Excellence Award and was a 2006 and 2007 honoree for the Better Business Bureau's Torch Award for Marketplace Ethics. Best Upon Request is a national "Quality-of-Life" firm offering on-site concierge services as an innovative approach to holistic, patient-focused care, as well as a viable and highly utilized employee benefit. Best Upon Request's clients view concierge services as a critically advantageous component to being Employer of Choice and increasing patient satisfaction.
Source: Business Wire
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