Regional Medical Center at Memphis Selects the Healthcare Excellence Institute for Revenue Cycle Transformation
MEMPHIS, Tenn. and PHOENIX, Nov. 29, 2011 /PRNewswire/ — Healthcare Excellence Institute (HEI), a boutique provider of hospital revenue cycle solutions, announced today a partnership with Regional Medical Center at Memphis.
Under this partnership, HEI will provide the health system with the tools, process expertise, and technology to transform and improve revenue cycle operations. The transformation will focus on improving revenue cycle operations including Kaizen events in Patient Access, Patient Financial Services, Health Information Management and Case Management. HEI will also be providing their Logix suite of supporting technology including CollectLogix.
Marjorie Green, President of HEI said, “We’re thrilled to begin a transformation that will lead to a World Class Revenue Cycle for Regional Medical Center. The health system is a place with such positive energy, engaged associates, and visionary leadership that it is a true honor to now be a part of the team.”
Utilizing a holistic model focused on the people, process, management system and technology, the transformation will incorporate Lean, Six Sigma, and Toyota Production System methodologies to create a continuously improving revenue cycle operation. The HEI revenue cycle transformation model has resulted in numerous customer awards including the HFMA MAP Award in 2010, and 2011.
“Our partnership with the Healthcare Excellence Institute will afford us the opportunity to drastically improve our revenue cycle operations in a way that is sustainable and gives our employees new tools to use in their daily work,” said Judy Briggs, Executive Director of Revenue Cycle, Regional Medical Center. “Our employees have been actively engaged in the Kaizen events and already see improvements in their work flow and the revenue cycle operations.”
About Regional Medical Center at Memphis
Regional Medical Center at Memphis is a healthcare system providing accessible, efficient, quality healthcare for individuals in the Mid-South. Its primary service area includes west Tennessee, east Arkansas and north Mississippi. Focusing on compassionate care and exceptional services, Regional Medical Center is anchored by highly respected Centers of Excellence including trauma, burn, neonatal intensive care and high-risk obstetrics. In addition to its notable Centers of Excellence, the hospital provides an array of primary care and specialty services through its Health Loop and subspecialty clinics. Regional Medical Center serves as one of the largest medical and surgical teaching sites for the University of Tennessee Health Science Center. For more information on Regional Medical Center at Memphis, visit www.the-med.org.
About the Healthcare Excellence Institute
The Healthcare Excellence Institute (HEI) is a boutique provider of engineering based revenue cycle solutions to healthcare providers in the United States. Founded in 1997 with the goal to deliver innovative solutions to businesses of all types, HEI began working in healthcare in 2001 to address shortcomings of traditional healthcare solutions using the same methods employed by Fortune 100 companies. HEI now integrates Lean principles to both onsite and offsite revenue cycle workflow processes combined with patent-pending ASP technology. The result is a significant increase in net-to-cash conversion for healthcare providers while providing real-time visibility of cash flow using industry leading technology platforms and change management methods. For further information, please visit the Healthcare Excellence Institute at http://www.healthcare-consulting.org.
SOURCE Healthcare Excellence Institute