Last updated on April 19, 2014 at 5:20 EDT

Sandata Technologies Releases New Electronic Visit Verification Compliance Functionality

January 10, 2012

PORT WASHINGTON, N.Y., Jan. 10, 2012 /PRNewswire/ — Sandata Technologies, LLC, a leading national provider of information technology solutions to the home care industry, announces the release of new Electronic Visit Verification features, Plan of Care Promoting, Plan of Care Confirmation, Client Speaker Verification and Client Task Validation. These solutions are now available in Sandata’s Santrax® Telephony, allowing for enhanced caregiver verification and care plan reconciliation at the point of care, increasing compliance and supporting the delivery of quality care.

Santrax® Telephony is part of Sandata’s Electronic Visit Verification suite of solutions. It validates data instantaneously in real-time at the point of care, and stores the data via the web with 24/7 accessibility. Caregivers provide information via Electronic Visit Verification using the patients’ land line phone. Santrax® Telephony tracks caregiver arrival and departure times, location of service delivery (using proprietary ANI processing), member and direct care provider IDs, and tasks performed during a visit.

Our Plan of Care Management solutions focus on increasing caregiver compliance through IVR prompting. During the call in process, Plan of Care Prompting notifies the caregiver of the specific tasks that they are scheduled to provide. Then during the call out process, Plan of Care Confirmation reconciles the tasks entered by the caregiver against the prescribed Plan of Care performed. If not all scheduled tasks were recorded, an alert is generated, prompting the caregiver to perform the missing tasks and enter them in the system.

Client Speaker Verification adds new functionality to our existing Employee Speaker Verification feature and will help to support the needs of both traditional home based and consumer directed care. Our traditional Employee Speaker Verification uses voice biometric technology to ensure that the correct caregiver is serving the correct patient, while Client Speaker Verification uses the same biometric technology to validate the patient’s identity to ensure the right patient is being provided care. Client Task Validation provides an additional layer of compliance tracking allowing the client to confirm that the tasks entered by the caregiver have been completed. The combination of these new features will serve to improve compliance and increase the quality of patient care.

According to Jeff Silverman, Sandata’s Chief Sales and Marketing Officer, “Sandata is proud to release our next generation Santrax® Telephony features to help our traditional Home Care Agency and Consumer Directed customers address market challenges. Our four new features, Plan of Care Prompting, Plan of Care Confirmation, Client Speaker Verification and Client Task Validation will enable our customers to more efficiently manage their plans of care, and help ensure caregiver compliance. Sandata will continue to develop innovative solutions to continue to ensure clinical compliance, improve quality of care, and streamline back-office processes.”

About Sandata Technologies, LLC

Sandata provides a complete package of information technology solutions, which includes scheduling, time and attendance, billing, payroll, compliance and clinical applications, for the home care industry. Sandata’s suite of products includes Santrax® Telephony, the market leading time and attendance product, Santrax® Agency Management and Santrax® Payor Management, web-based software solutions with features including: voice biometrics to perform speaker verification, and a jurisdictional view dashboard solution for states and other payors, municipalities and the home care agency market.

Sandata’s solutions enable home care agencies, whether Medicare, Medicaid, Commercial or Private Duty, government or managed care payors as well as any organization with a remote workforce to realize administrative cost savings, streamlined operational procedures, and significantly reduced paperwork burdens. Sandata has over 2,000 customers in all 50 states using its products in more than 500,000 homes and processes over 100 million telephone calls annually. Four data centers are strategically located across the country with state-of-the-art redundancy and disaster recovery capabilities.

For additional information about Sandata, please visit: www.sandata.com.

SOURCE Sandata Technologies, LLC

Source: PR Newswire