Elanco Offers Monthly Text Message Reminders for Clients
GREENFIELD, Ind., April 20, 2012 /PRNewswire/ — Elanco Companion Animal Health announced today the launch of its new monthly reminder system that sends clients a text message when it’s time to give and/or refill one of Elanco’s products, Trifexis® (spinosad + milbemycin oxime), Comfortis® (spinosad) and Assurity® (spinetoram).
“The channels for communicating with clients are changing,” said Stephen A. Connell, DVM, director of technical, academic and consumer services for Elanco Companion Animal Health. “A text message is an easy and effective way to remind clients about their pets’ monthly dosing and keep the connection to the practice when it’s time to refill.”
Clients have two ways of signing up for the text message reminders. The first is by texting TRIFEXIS to 61024, COMFORTIS to 50280 and/or ASSURITY to 34250. Clients will receive a text message that will ask them to confirm receipt of monthly reminders via text. Or, clients can go to the product website to sign up and create their individual profile to select text messaging and/or email reminders. The profile enables clients to add multiple pets, enter the number of doses left for each and the date of last administration of the product. Reminders will be sent monthly for each remaining dose. Clients also will be sent a reminder to contact the prescribing clinic when it’s time to refill their prescription.
Elanco is committed to keeping up with advanced technology that clients rely on for information. Starting today, Trifexis.com and Comfortis.com are optimized for mobile devices. Clients are able to easily view and navigate through both websites on their handheld devices; ensuring information about the products is always accessible.
“The text message reminders are yet another tool for veterinarians to use to grow and protect their businesses and to keep pets protected,” Connell said. “Elanco continues to find ways to increase compliance through channels that work for both the veterinarian and the client.”
Elanco is a global, innovation-driven company that develops and markets products to improve animal health production in more than 75 countries. Elanco Companion Animal Health enables veterinarians to help pets live longer, healthier, higher-quality lives through innovative, safe and effective products; product, technical and case management support; economic value; and support of the important bond between humans, pets and their veterinarians. More information is available at elanco.com, trifexis.com, comfortis.com, and assurity4cats.com.
©2012 Elanco CAH803
CONTACT: Colleen Parr Dekker (Elanco) - 317-276-4076 Sharon Polk (McCormick Company) - 816-584-8444