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Last updated on April 21, 2014 at 8:49 EDT

Medical Practice Solutions, Inc. Acquired by 1-800 We Answer Call Center

November 14, 2012

NEW YORK, Nov. 14, 2012 /PRNewswire/ — Los Angeles area healthcare answering service, Medical Practice Solutions, Inc. has been acquired by nationwide call center 1-800 We Answer. Offering sophisticated, easy-to-access call center solutions for local medical practitioners and the healthcare industry in Southern California, the company continues its regional expansion.

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The purchase was finalized shortly after Inc. magazine announced 1-800 We Answer’s third consecutive appearance on the annual Inc.5000 List, an annual ranking of America’s leading privately held entrepreneurial businesses. The call center company ranks at #2630, reflecting overall revenue growth of 91% during the period of 2009 through 2012. The Inc.5000 recognizes leading private enterprises which benchmark continued successful growth for independent businesses. Under President and CEO Rob Porter’s leadership, the company has earned recognition from industry publications, including Inc., SmartCEO and has been featured in the Wall Street Journal.

“1-800 We Answer is excited to offer exceptional telephone answering services to the medical community throughout California. MPS’s suburban and Los Angeles telephone answering service customers can expect to receive the same high standard of patient services through our company as they did under its previous management,” commented Robert Porter. “1-800 We Answer Call Center has developed its medical answering service support to provide bilingual live answering support to doctors and medical staff throughout California, including the northern counties. We’re happy to offer our telephone call center support to the healthcare industry in Southern California.”

Healthcare continues to be a high growth area in the Southern California economy, accounting for approximately 10% of regional jobs, according to statistics cited by the Los Angeles County Economic Development Corporation. In addition to local healthcare practices, the area hosts several medical research institutions, including teaching hospitals.

“The Los Angeles Metropolitan area’s multilingual community needs comprehensive call center services that specialize in supporting various areas like healthcare and legal services”, stated Porter. “Supporting doctors through English and Spanish language call center support and live telephone answering services, is central to our business. We’ve dedicated one of our medical call centers as a fully-bilingual Spanish-English facility. We can help the local healthcare industry in the Los Angeles area by connecting Spanish-speaking patients to an operator who speaks their language faster than any other answering service in the region.” 1-800 We Answer offers medical clients support for rapid emergency and standard messaging, telephone conferencing, appointment scheduling and confirmations, and physician consult notification services. “1-800 We Answer is excited to bring upgraded service to current MPS physician and healthcare clients and we hope to continue to grow in L.A.,” continued Porter.

1-800 We Answer continues to seek opportunities to expand into the Southern California Telephone Answering Service and Call Center marketplace. Company President, Robert Porter welcomes all inquiries at 212-868-1121 or email rob@weanswer.com.

SOURCE 1-800 We Answer, Inc.


Source: PR Newswire