PatientPoint® Introduces First Platform to Help Hospitals Track and Engage Patients Across the Care Continuum
PatientPoint Tracker’s integrated, automated solution streamlines patient flow, while helping to identify gaps in care and improve outcomes
ORLANDO, Fla., Sept. 16, 2013 /PRNewswire/ — PatientPoint, Inc. today announced the release of PatientPoint Tracker, the next generation of patient engagement technology allowing hospitals and other providers to track patients across the care continuum, identifying gaps in care and opening the door to improved outcomes and patient satisfaction.
Through customized dashboards, hospitals can follow the patient from the time an appointment is scheduled through the check-in process and visits to one or more departments, continuing with post-care tracking, such as follow-up appointments. PatientPoint’s innovative integrated approach helps hospitals operate more efficiently while enabling a better patient experience.
“Having multiple touchpoints makes it challenging to provide coordinated and efficient patient access and engagement,” said Tom McGuinness, CEO, PatientPoint. “PatientPoint Tracker offers that next level of patient engagement with a detailed level of patient tracking, reporting and integration so providers can now optimize their care management workflow. Our integrated solution also helps support new care models, such as population health management, accountable care, risk-based contracting and bundled payments.”
Because PatientPoint Tracker integrates with a hospital’s admissions-discharge-transfer (ADT) system, there is minimal data entry from staff. PatientPoint Tracker is also integrated with the PatientPoint Care Coordination Platform to track patients across the care continuum.
Miami Children’s Hospital is currently using PatientPoint Tracker to trace patients from the time they enter the patient access area through their visits to service units. The dashboard provides clear visibility to current patient wait times, and managers can use the software tool to adjust staff levels as necessary.
“We are now better able to integrate our patient flow and gather data points on the patient experience across the care continuum,” said Ed Martinez, CIO of Miami Children’s Hospital. “Since PatientPoint Tracker integrates with PatientPoint Care Coordination, we will better understand opportunities to further enhance outcomes. In addition, PatientPoint Tracker supplements PatientPoint’s Outcomes Research Solutions (ORS) Platform to accelerate the recruitment and enrollment of clinical trial participants.”
Noting that PatientPoint is committed to simplifying the complex healthcare system for both providers and patients, Raj Toleti, president of Coordinated Care Solutions and chief technology officer, said, “Our strategic technology solutions allow healthcare organizations to track, measure and manage key metrics, leading to better population health, improved outcomes and a lower cost of care.”
About Miami Children’s Hospital
Founded in 1950 by Variety Clubs International, Miami Children’s Hospital® is South Florida’s only licensed specialty hospital exclusively for children, with more than 650 attending physicians and over 130 pediatric sub-specialists. The 289-bed hospital is renowned for excellence in all aspects of pediatric medicine with several specialty programs ranked among the best in the nation in 2008, 2009, 2010 and 2011 by U.S. News & World Report. The hospital is also home to the largest pediatric teaching program in the southeastern United States and has been designated an American Nurses Credentialing Center (ANCC) Magnet facility, the nursing profession’s most prestigious institutional honor.
PatientPoint® is the leader and innovator of patient and physician engagement solutions at the point of care. PatientPoint award-winning patient education programs and care coordination platform drive meaningful outcomes for patients, healthcare providers and program sponsors. The PatientPoint Care Coordination Platform is the first mobile-enabled care coordination and patient engagement platform to be prevalidated by the National Committee for Quality Assurance (NCQA) for 2011 patient-centered medical home (PCMH) criteria. PatientPoint serves more than 61,000 physicians across all programs and more than 570 hospitals throughout the U.S., and impacts over 456 million patient and caregiver exposures annually. Learn more at www.patientpoint.com.
Davida Dinerman/Danielle Kirsch
SOURCE PatientPoint, Inc.