Last updated on April 24, 2014 at 12:48 EDT

Answering Services Provider, AnswerNow, Releases Guide Titled “Top 6 Reasons to Outsource to a Medical Call Center”

October 1, 2013

Document Describes How Healthcare Organizations can Create Patient, Client and Organizational Value through Outsourcing

PHOENIX, Oct. 1, 2013 /PRNewswire-iReach/ — Answering services provider, AnswerNow, released its latest resource guide titled “Top 6 Reasons to Outsource to a Medical Call Center.” Available for download, the guide contains information on how healthcare organizations can leverage outsourcing for positive results. Medical providers, hospitals, healthcare facilities and other businesses in the healthcare field can learn how to improve organizational performance and avoid making huge call center investments.

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The guide’s highlights include how outsourcing can:

    --  Lower Operational and Labor Costs -- Free up budget for creating
        competitive advantages and achieving strategic corporate objectives.
    --  Provide Better Patient Care and Satisfaction - Protect patients' well
        being by having professional and knowledgeable representatives provide
        accurate information.
    --  Boost Revenue Generation - Enlist trained representatives to up-sell and
        cross-sell callers, where appropriate.
    --  Tap into Specialized Expertise - Access experts who create operational
        efficiencies through professional staffing, call management, technology
        implementation and more.
    --  Increase Operational Flexibility -- Expand or downsize an outsourced
        call center quickly and easily.
    --  Build Value and Improve the Return on Investment - Deliver the best
        healthcare possible while receiving important cost and revenue benefits.

“With revenues squeezed in this tough economic climate and reimbursement rates continually trending lower, healthcare organizations must explore new ways to cut costs without sacrificing value,” said Michelle Weiss, vice president for AnswerNow, Inc. “Medical call center outsourcing really does allow organizations to do more with less. Our new guide outlines how organizations can leverage outsourcing to reap major benefits while saving precious resources for more strategic initiatives.”

To download AnswerNow’s latest guide, interested parties can visit http://www.answernowinc.com/landing/top-6-reasons-to-outsource.php. In addition, interested parties can also visit the AnswerNow website to learn more about the company’s “AnswerNowMD” medical call center solution.

For more information, contact Michelle Weiss at 1-800-226-0491 or Michelle@AnswerNowInc.com.

About AnswerNow, Inc.

Founded over three decades ago, AnswerNow! provides call center solutions to hundreds of businesses across a multitude of industries. The U.S.-based company offers answering services, bilingual inbound and outbound call management, customer service and support, marketing and sales contact management, 24/7 service, appointment scheduling, overflow and disaster recovery. For more information, visit the company’s website at http://www.AnswerNowInc.com.

Media Contact: Michelle Weiss, AnswerNow, Inc., 800-226-0491, michelle@answernowinc.com

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SOURCE AnswerNow, Inc.

Source: PR Newswire