Healthcare BPO Market worth $188,856.5 Million by 2018

January 22, 2014

DALLAS, January 22, 2014 /PRNewswire/ –

The report “Healthcare BPO Market [Payer (Claims Processing, HR Services, Finance &
Accounts), Provider (Medical Billing & Coding), Pharmaceutical (Clinical Trial, Contract
Manufacturing, & Non-Clinical Services)] – Trends & Forecasts (2013 – 2018)”, analyzes and
studies the major market drivers, restraints, and opportunities in the U.S., Europe, and
the Rest of the World.

Browse more than 149 market data tables 13 figures spread through 479 pages and
in-depth TOC on “Healthcare BPO Market”


Early buyers will receive 10% customization on this report.

This report studies the global healthcare BPO market over the forecast period of 2013
to 2018. This market is valued at an estimated $92,325.9 million in 2013 and is poised to
grow at a CAGR of 10.8% from 2013 to 2018, to reach $188,856.5 million by 2018.

The Healthcare BPO Market is segmented into the payer, provider, and pharmaceutical
outsourcing segments. Cost reduction is the main driver for outsourcing core functions
like claims processing, medical billing, and contract research in this market.
Furthermore, outsourcing functions like HR services, finance and accounts, and sales and
marketing enable payer, provider, and pharmaceutical companies to focus on their core
functions. The pharmaceutical outsourcing segment has the largest share and accounts for
close to 80% of the Healthcare BPO Market in 2013. However, regulatory changes in key
geographies of U.S. and Europe would result in increased requirements for payer and
provider outsourcing services.

The Healthcare BPO Market is segmented into source and destination geographies. The
source geographies in this report are U.S., Europe, and Rest of the World. The destination
geographies are India, China, the U.S., Europe, Philippines, LATAM, the Middle East, and
Rest of the World. The U.S. accounts for the largest share in the healthcare BPO market.
The large share of the U.S. is attributed to increased demand from the payer and provider
segments due to recent regulatory changes in the U.S.

The major players in the Healthcare BPO Market include Accenture (Ireland), Medusind
(U.S.), GeBBS Healthcare (U.S.), Genpact Limited (Bermuda), Inventive (U.S.), Cognizant
Technology Solutions Corporation (U.S.), Lonza (Switzerland), Catalent (U.S.), Boehringer
Ingelheim (Germany), DSM Pharma (U.S.), Quintiles (U.S.), Covance (U.S.), PPD (U.S.),
Parexel (U.S.), Charles Rivers Laboratories (U.S.), and ICON (Ireland), among others.

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