Ipsen Makes Strategic Move to Standardise on Veeva Systems’ Cloud-based Content Management Solution to Increase Organisational Agility

February 26, 2014

BARCELONA, Spain, February 26, 2014 /PRNewswire/ –

Top pharmaceutical company selects Veeva Vault in enterprise initiative to

transform IT and empower the business

In a move to increase agility and support its rapid growth, Ipsen is standardising all
content management on a single, cloud-based platform: Veeva Vault. Ipsen is replacing a
mix of highly customised solutions built on an outdated legacy platform with Veeva
Systems’ suite of applications, spanning from clinical to commercial. The first
application deployed was Vault Submissions, which will manage Ipsen’s regulatory
submissions content across 20 countries. Ipsen will phase in Vault PromoMats, Vault eTMF,
and Vault QualityDocs – business applications for promotional materials, clinical trial
documents, and quality documentation management respectively – to more than 3,000 internal
users initially, and to hundreds of external partners.

http://photos.prnewswire.com/prnh/20120425/527164 )

Ipsen had been using complex systems that required massive customisation to
accommodate each group’s unique demands and workflows. “Veeva Vault provides the
flexibility we need to be agile and move quickly as our organisation and our markets
change,” said Malika Mir, Ipsen’s chief information officer. “Multitenant cloud was a
prerequisite. We wanted a platform that delivers rapid innovation and would grow with us.”

Ipsen wanted one, complete solution that would be easily yet securely accessible by
internal and external stakeholders. Mir emphasised, “For global corporations, cloud
accessibility is one of Veeva Vault’s greatest advantages because it inherently fosters

Veeva Vault will enable Ipsen to harmonise processes across its many regions and
partners. “There was no consistency in how groups managed or organised content, creating a
lot of confusion,” noted Mir. Vault applications codify best practices in each area, while
cross-Vault functionality will allow users to access documents from other departments as
needed. The Vault suite will connect workstreams between clinical, quality, regulatory,
and marketing teams. Mir added, “With Vault in place to standardise document processes, we
will have greater visibility and efficiency globally.”

Ipsen evaluated four leading content management vendors over six months before
selecting Veeva Vault. “Our previous platform was so complicated and difficult to use that
it was one of the top three systems generating support requests from users,” Mir
continued. “In stark contrast, Vault is intuitive and easy to use. We are seeing rapid
adoption with very little need for IT support.”

In addition to reducing the number of support cases, Ipsen anticipates considerable IT
time savings with a validation-ready platform. “Before Veeva Vault, the resource-intense
validation process required for every upgrade made system maintenance painful. Now,
upgrades are automatic and the system is already validated for IQ and OQ, allowing us to
reallocate IT resources to more strategic business priorities,” Mir commented.

Ipsen is working closely with Veeva to cultivate a long-term, strategic partnership as
they usher in a sweeping technology transformation, affecting people and processes from
clinical to commercial. “When implementing a new platform on this scale, the vendor
partnership is critical. We are thoroughly impressed by the dedication and expertise of
the Veeva team, and look forward to our long-term partnership for continued success,”
concluded Mir.

About Veeva Systems

Veeva Systems is a leader in cloud-based software for the global life sciences
industry. Committed to innovation, product excellence, and customer success, Veeva has
more than 170 customers, ranging from the world’s largest pharmaceutical companies to
emerging biotechs. Founded in 2007, Veeva is headquartered in the San Francisco Bay Area,
with offices in Philadelphia, Barcelona, Budapest, London, Paris, Beijing, Shanghai,
Osaka, Tokyo, Sydney, and Singapore. For more information, visit http://www.veeva.com.

        Lisa Barbadora
        Public Relations
        Veeva Systems Inc.



SOURCE Veeva Systems

Source: PR Newswire

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