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MphasiS Healthcare Solutions Expands Its Consumer Directed Health Offerings Through Partnership With WorldDoc

Posted on: Tuesday, 15 January 2008, 09:01 CST

Strengthening its commitment to expansion of its technology platform and applications beyond claims administration to broader employee health and benefits management, MphasiS Healthcare Solutions (MHS) today announced that it entered a strategic partnership under which WorldDoc Inc. will integrate its online health assessment and prevention tools with MphasiS' online self-service solution. This partnership enables both companies to separately offer a more comprehensive and cost-effective solution to health plans, third-party-administrators and employers, particularly those managing consumer directed care initiatives.

Under the partnership, Las Vegas-based WorldDoc will use MphaSiS' WEBeci solution to streamline access to its award-winning Health Management System, allowing end-users to use a single user ID and password to access interactive health tools and the online information they need to better manage and make more informed healthcare decisions. A turnkey solution that automates communication between a health plan and its partners, WEBeci also will help WorldDoc's clients reduce their administrative costs and improve operational efficiencies. WEBeci, for example, allows providers and plan members to check claim status; verify insurance eligibility; print benefit plan documentation; search for and view provider information; and perform various enrollment functions over a dedicated, secure, private-labeled website.

"As the consumer directed healthcare movement grows, consumers will use online decision support tools to assume greater control over their care by accessing information about the quality and cost of providers and healthcare services," said Tom Castleberry, vice chairman of MHS. "As part of a strategic shift, MHS is committed to expanding its technology platform and portfolio of applications from claims administration to employee health and benefits management tools, enabling its clients to thrive in the consumer driven healthcare era that is fundamentally altering our industry."

The partnership with WorldDoc offers WEBeci clients access to a wide range of decision support tools, allowing users to assess health risks; evaluate symptoms to learn when self-care options are safe and when they should seek immediate medical attention; compare prescription prices and find generic alternatives to medications; maintain online personal health records; research conditions and treatments in an extensive online library written by physicians; access a 24/7 nurse and triage care telephone line designed to augment WorldDoc's online decision support tools; and access a database providing profiles of hospital volume, cost and quality results for hundreds of common procedures. In the future, users also will have access to quality and cost of care modeling tools.

"Our consumer directed health (CDH) offering will provide a cost-effective way for our clients to become more proactive and involved in the health management of their members and employees," Castleberry said. "It is a win-win for all parties."

Stated Rahul Singal, MD, president and chief executive officer of WorldDoc: "The partnership with MHS helps consumers bridge the information silos between claims systems, benefit plans, personal health records, and medications. MHS' leading-edge technology platform greatly increases the value of our products and the experience of members to our joint customers."

About WorldDoc

WorldDoc Inc., Las Vegas, provides an advanced Care Management System for payers, purchasers, and providers of healthcare, improving health and reducing costs. Employing a fully hosted model, WorldDoc offers a suite of fully integrated products. WorldDoc's products support each other with data and provide synergy effects by integrating medical, prescription and personal health data, contributing to effectiveness and cost savings in the areas of demand and disease management, pharmacy cost containment and disease prevention. Contact Maja Sivertsen, Director of Marketing, at 702.966.5026, msivertsen@worlddoc.com and visit www.worlddoc.com.

About MphasiS Healthcare Solutions

Based in Phoenix, MphasiS Healthcare Solutions* (Eldorado Computing Inc.), specializes in health insurance application development, business process outsourcing (BPO) services, IT engineering and operational consulting. The company serves the full spectrum of organizations nationally and internationally engaged in managing health benefit plans including third party administrators (TPAs), health plans, employers and self-insured organizations. Together, MphasiS Healthcare Solutions customers manage 5 million lives and handle 35 million claims annually. For more information, contact 602.604.3100 or visit www.eldocomp.com and www.mphasis.com.

*The legal entity remains unchanged as Eldorado Computing Inc.

Source: Business Wire

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